Side-by-side comparison · 24 data points
| SMS Button | WhatsApp Chat - Contact Us | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | — | — |
| Last updated |
| Metric | SMS Button: Ichonic | WhatsApp Chat - Contact Us |
|---|---|---|
| Rating | 3.9 ★ | ★ 4.9 ★ |
| Total reviews | 4 | ★ 3.9k |
| Free plan | — | ★ Yes |
| Pricing | Paid | Free plan available |
| Built for Shopify | — | — |
| Pricing tiers | 1 tier | ★ 2 tiers |
| Listed features | 4 | 4 |
| Languages | 1 supported | 6 supported |
Based on the data on this page, WhatsApp Chat - Contact Us is the stronger choice for most Wix App Market merchants — 4.9★ vs SMS Button: Ichonic's 3.9★ is a meaningful gap that usually reflects real product or support quality differences across the user base. On pricing, WhatsApp Chat - Contact Us offers a free tier (Free plan available) while SMS Button: Ichonic starts at Paid. The free option meaningfully reduces evaluation cost, particularly for stores at sub-1K monthly orders where the entry-paid tier can outpace the value delivered. WhatsApp Chat - Contact Us has the larger user base (3,922 reviews vs 4), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. SMS Button: Ichonic's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to WhatsApp Chat - Contact Us ; mid-market and enterprise merchants with specific feature requirements should evaluate both — SMS Button: Ichonic's 4-review base may include the workflow context that matches your specific use case better than WhatsApp Chat - Contact Us 's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Wix App Market listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: SMS Button: Ichonic audit • WhatsApp Chat - Contact Us audit
| — |
| Keyword | SMS Button | WhatsApp Chat - Contact Us |
|---|---|---|
| customers items | #48 | #23 |
| instant customer calls | #48 | #36 |
WhatsApp Chat - Contact Us is the cheaper option — it offers a free plan (Free plan available). SMS Button: Ichonic starts at Paid. Both publish their pricing on the Wix App Market marketplace; AppRanks mirrors what's listed on each refresh cycle.
WhatsApp Chat - Contact Us has the higher average rating (4.9★ from 3,922 reviews) compared to SMS Button: Ichonic (3.9★ from 4 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
It depends on what you're optimizing for. SMS Button: Ichonic fits better if you prioritize broader integrations; WhatsApp Chat - Contact Us is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Wix App Market marketplace. WhatsApp Chat - Contact Us has more onboarding documentation maturity (3,922 reviews vs 4), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
SMS Button: Ichonic typically suits early-stage and growth-mode stores based on its review-base composition (4 reviews). WhatsApp Chat - Contact Us aligns more with early-stage and growth-mode stores (3,922 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. SMS Button: Ichonic and WhatsApp Chat - Contact Us both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from SMS Button: Ichonic" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
