Loading content…
1. Listing metadata
Field-level data| Live Chat | WhatsApp & Chat Buttons | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | — | — |
| Last updated | — | — |
| Live Chat | WhatsApp & Chat Buttons | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | — | — |
| Last updated | — | — |
| Metric | Live Chat | WhatsApp & Chat Buttons: Chatz |
|---|---|---|
| Rating | 3.9 ★ | ★ 5.0 ★ |
| Total reviews | ★ 74 | 31 |
| Free plan | — | — |
| Pricing | Paid | Paid |
| Built for Shopify | — | — |
| Pricing tiers | ★ 2 tiers | 1 tier |
| Listed features | 4 | 4 |
| Languages | 1 supported | 1 supported |
Based on the data on this page, WhatsApp & Chat Buttons: Chatz is the stronger choice for most Wix App Market merchants — 5.0★ vs Live Chat's 3.9★ is a meaningful gap that usually reflects real product or support quality differences across the user base. Pricing entry tiers: Live Chat at Paid, WhatsApp & Chat Buttons: Chatz at Paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to WhatsApp & Chat Buttons: Chatz; mid-market and enterprise merchants with specific feature requirements should evaluate both — Live Chat's 74-review base may include the workflow context that matches your specific use case better than WhatsApp & Chat Buttons: Chatz's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Wix App Market listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Live Chat audit • WhatsApp & Chat Buttons: Chatz audit
| Keyword | Live Chat | WhatsApp & Chat Buttons |
|---|---|---|
| live chat | #1 | #18 |
| chat button | #22 | #9 |
| chat whatsapp | #20 | #11 |
| chat buttons | #23 | #9 |
| messenger | #19 | #14 |
Both Live Chat and WhatsApp & Chat Buttons: Chatz offer paid plans only. Live Chat starts at Paid; WhatsApp & Chat Buttons: Chatz starts at Paid. Compare the per-tier features in the Pricing section above before committing.
WhatsApp & Chat Buttons: Chatz has the higher average rating (5.0★ from 31 reviews) compared to Live Chat (3.9★ from 74 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
It depends on what you're optimizing for. Live Chat fits better if you prioritize broader integrations; WhatsApp & Chat Buttons: Chatz is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Wix App Market marketplace. Live Chat has more onboarding documentation maturity (74 reviews vs 31), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Live Chat typically suits early-stage and growth-mode stores based on its review-base composition (74 reviews). WhatsApp & Chat Buttons: Chatz aligns more with early-stage and growth-mode stores (31 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. Live Chat and WhatsApp & Chat Buttons: Chatz both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from WhatsApp & Chat Buttons: Chatz" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.