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1. Listing metadata
Field-level data| WhatsApp Chat - Contact Us | ||
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| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer |
| WhatsApp Chat - Contact Us | ||
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| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer |
| Metric | Instagram: Start Chat Button | WhatsApp Chat - Contact Us |
|---|---|---|
| Rating | 4.8 ★ | ★ 4.9 ★ |
| Total reviews | 7 | ★ 3.9k |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Built for Shopify | — | — |
| Pricing tiers | ★ 3 tiers | 2 tiers |
| Listed features | 4 | 4 |
| Languages | 49 supported | 6 supported |
WhatsApp Chat - Contact Us edges out Instagram: Start Chat Button on rating (4.9★ vs 4.8★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number. Pricing entry tiers: Instagram: Start Chat Button at Free plan available, WhatsApp Chat - Contact Us at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. WhatsApp Chat - Contact Us has the larger user base (3,922 reviews vs 7), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Instagram: Start Chat Button's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to WhatsApp Chat - Contact Us ; mid-market and enterprise merchants with specific feature requirements should evaluate both — Instagram: Start Chat Button's 7-review base may include the workflow context that matches your specific use case better than WhatsApp Chat - Contact Us 's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Wix App Market listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Instagram: Start Chat Button audit • WhatsApp Chat - Contact Us audit
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| Keyword | WhatsApp Chat - Contact Us | |
|---|---|---|
| chat buttons | #12 | #5 |
| chat button | #13 | #5 |
| chat whatsapp | #29 | #1 |
| chat | #29 | #2 |
| live chat | #26 | #7 |
Both Instagram: Start Chat Button and WhatsApp Chat - Contact Us offer paid plans only. Instagram: Start Chat Button starts at Free plan available; WhatsApp Chat - Contact Us starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
WhatsApp Chat - Contact Us has the higher average rating (4.9★ from 3,922 reviews) compared to Instagram: Start Chat Button (4.8★ from 7 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
It depends on what you're optimizing for. Instagram: Start Chat Button fits better if you prioritize broader integrations; WhatsApp Chat - Contact Us is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Wix App Market marketplace. WhatsApp Chat - Contact Us has more onboarding documentation maturity (3,922 reviews vs 7), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Instagram: Start Chat Button typically suits early-stage and growth-mode stores based on its review-base composition (7 reviews). WhatsApp Chat - Contact Us aligns more with early-stage and growth-mode stores (3,922 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. Instagram: Start Chat Button and WhatsApp Chat - Contact Us both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Instagram: Start Chat Button" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.