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| Metric | Facebook: Start Chat Button | Facebook - Contact Us |
|---|---|---|
| Rating | 5.0 ★ | 5.0 ★ |
| Total reviews | 4 | ★ 41 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Pricing tiers | ★ 3 tiers | 2 tiers |
| Listed features | 4 | 4 |
| Languages | 49 supported | 6 supported |
Facebook: Start Chat Button and Facebook - Contact Us are evenly matched on rating (5.0★ vs 5.0★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.
Pricing entry tiers: Facebook: Start Chat Button at Free plan available, Facebook - Contact Us at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most site owners the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Wix App Market listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Facebook: Start Chat Button audit • Facebook - Contact Us audit
| Listed | — | — |
|---|
| Last updated | — | — |
|---|
| Keyword | Facebook - Contact Us | |
|---|---|---|
| facebook messenger | #2 | #1412 |
| facebook pixel | #8 | #13 |
| track ads facebook | #10 | #20 |
| whatsapp facebook messenger | #13 | #33 |
| desktop | #16 | #34 |
Both Facebook: Start Chat Button and Facebook - Contact Us offer paid plans only. Facebook: Start Chat Button starts at Free plan available; Facebook - Contact Us starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
Facebook: Start Chat Button (5.0★, 4 reviews) and Facebook - Contact Us (5.0★, 41 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
AppRanks cannot separate these two on rating — both sit at 5.0★. Facebook - Contact Us does carry the larger published review base (41 vs 4). Read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Wix App Market. Facebook - Contact Us has the deeper published review base (41 vs 4), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Facebook: Start Chat Button typically suits early-stage and growth-mode teams based on its published review base (4 reviews). Facebook - Contact Us typically suits early-stage and growth-mode teams based on its published review base (41 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Facebook: Start Chat Button and Facebook - Contact Us both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Facebook: Start Chat Button" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
