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| Metric | Zumo: WhatsApp Live Chat & CX | |
|---|---|---|
| Rating | 5.0 ★ | — |
| Total reviews | 41 | 0 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Pricing tiers | 2 tiers | 2 tiers |
| Listed features | 4 | 4 |
| Languages | 6 supported | 1 supported |
Based on the data on this page, Facebook is the stronger choice for most Wix App Market site owners — 5.0★ vs Zumo: WhatsApp Live Chat & CX's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing entry tiers: Facebook at Free plan available, Zumo: WhatsApp Live Chat & CX at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Recommended by size: small/early-stage site owners who need fast install and low risk should default to Facebook; mid-market and enterprise site owners with specific feature requirements should evaluate both — Zumo: WhatsApp Live Chat & CX's 0-review base may include the workflow context that matches your specific use case better than Facebook's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Wix App Market listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Facebook audit • Zumo: WhatsApp Live Chat & CX audit
| — |
| Keyword | Zumo | |
|---|---|---|
| facebook messenger | #2 | Not ranked |
| #2 | Not ranked | |
| messenger | #3 | Not ranked |
| live | Not ranked | #29 |
| with whatsapp | Not ranked | #47 |
No tracked changes.
Both Facebook and Zumo: WhatsApp Live Chat & CX offer paid plans only. Facebook starts at Free plan available; Zumo: WhatsApp Live Chat & CX starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
Facebook holds the higher average rating (5.0★ vs 0.0★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Wix App Market. Facebook has the deeper published review base (41 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Facebook typically suits early-stage and growth-mode teams based on its published review base (41 reviews). Zumo: WhatsApp Live Chat & CX typically suits early-stage and growth-mode teams based on its published review base (0 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Facebook and Zumo: WhatsApp Live Chat & CX both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Zumo: WhatsApp Live Chat & CX" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
