Chatway AI Live Chat, WhatsApp
Live chat with your customers, provide live chat customer support, get more sales using live chat, and use an AI chatbot for 24/7 support. Provide customer support & offer personalized recommendations, coupons & discounts that enrich their experience. Collaborate with your team to provide exceptional customer service over an intuitive live chat app & AI chatbot. Integrate your WhatsApp Business, Facebook Messenger, email & Instagram DMs to your live chat messages. Add chat buttons like WhatsApp, Facebook Messenger, Instagram DM, SMS, phone, Telegram, Line, or custom chat buttons. As visitors use live chat, they may have questions or issues. Through the live chat widget and AI chatbot, they can get instant answers and share feedback. Customize the support chat widget, change the logo, color, chat button size, etc. Chatway's live chat box feature has become an indispensable tool for website owners. It enables real-time website chat assistance, personalized, efficient collaboration, visitor insights & trust-building, all contributing to enhanced customer satisfaction & business success engagement. Along the web version, Chatway live chat also offers Android & iOS mobile apps.
Hellotext
Hellotext brings AI-assisted sales and support to your online store across WhatsApp, Instagram, SMS and webchat. It is designed for merchants who want to reach customers in the channels they already use, without building automation flows from scratch. The app includes ready-made AI Playbooks for common goals such as cart recovery, repeat purchases and win-back campaigns. Each Playbook can be adjusted to fit your store's tone and policies before it goes live. When a shopper leaves items in their cart, Hellotext can follow up on WhatsApp with a link back to checkout. Because the AI works from your product catalog, it can suggest products, check stock and sizes, and share a cart directly in the conversation. It can also help answer common questions about orders, returns and store policies, and passes more complex conversations to your team along with the context of the chat. All conversations are gathered in a shared inbox with each customer's history, and reports help you understand how conversations relate to orders and revenue over time.
