Side-by-side comparison · 24 data points
| Chatway AI Live Chat, WhatsApp | Formilla Live Chat | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | — | — |
| Last updated |
| Metric | Chatway AI Live Chat, WhatsApp | Formilla Live Chat |
|---|---|---|
| Rating | ★ 5.0 ★ | 2.7 ★ |
| Total reviews | ★ 342 | 177 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Built for Shopify | — | — |
| Pricing tiers | ★ 4 tiers | 2 tiers |
| Listed features | 4 | 4 |
| Review velocity (30d) | 12 new | — |
| Languages | 1 supported | 16 supported |
Based on the data on this page, Chatway AI Live Chat, WhatsApp is the stronger choice for most Wix App Market merchants — 5.0★ vs Formilla Live Chat's 2.7★ is a meaningful gap that usually reflects real product or support quality differences across the user base. Pricing entry tiers: Chatway AI Live Chat, WhatsApp at Free plan available, Formilla Live Chat at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Chatway AI Live Chat, WhatsApp has the larger user base (342 reviews vs 177), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Formilla Live Chat's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Chatway AI Live Chat, WhatsApp; mid-market and enterprise merchants with specific feature requirements should evaluate both — Formilla Live Chat's 177-review base may include the workflow context that matches your specific use case better than Chatway AI Live Chat, WhatsApp's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Wix App Market listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Chatway AI Live Chat, WhatsApp audit • Formilla Live Chat audit
| — |
| Keyword | Chatway AI Live Chat, WhatsApp | Formilla Live Chat |
|---|---|---|
| live chat | #5 | #10 |
| chat whatsapp | #5 | #19 |
| chat | #10 | #16 |
| live | #24 | #3 |
| chat buttons | #10 | #21 |
| Signal | Chatway AI Live Chat, WhatsApp | Formilla Live Chat |
|---|---|---|
| Average rating | 5.0 ★ (342) | 2.7 ★ (177) |
| Rating distribution | 593% 42% 31% 20% 14% | 5— 4— 3— 2— 1— |
| Reviews · last 7 days | +4 | — |
| Reviews · last 30 days | +12 | — |
| Reviews · last 90 days | +58 | — |
Both Chatway AI Live Chat, WhatsApp and Formilla Live Chat offer paid plans only. Chatway AI Live Chat, WhatsApp starts at Free plan available; Formilla Live Chat starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
Chatway AI Live Chat, WhatsApp has the higher average rating (5.0★ from 342 reviews) compared to Formilla Live Chat (2.7★ from 177 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
It depends on what you're optimizing for. Chatway AI Live Chat, WhatsApp fits better if you prioritize rating consistency; Formilla Live Chat is the call if you need the larger user base. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Wix App Market marketplace. Chatway AI Live Chat, WhatsApp has more onboarding documentation maturity (342 reviews vs 177), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Chatway AI Live Chat, WhatsApp typically suits early-stage and growth-mode stores based on its review-base composition (342 reviews). Formilla Live Chat aligns more with early-stage and growth-mode stores (177 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
excellent app
Nice chatway app , it is faster for my website than built in wix chat. Nice and helpful support team as well. Strongly recommend!
like
muito facil e pratico de mexer eu que nao tenho muita experiencia estou conseguindo!
No reviews yet.
Migration support varies by app and category. Chatway AI Live Chat, WhatsApp and Formilla Live Chat both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Formilla Live Chat" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
