Side-by-side comparison · 24 data points
| Chatway AI Live Chat, WhatsApp | Facebook Chat | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | — | — |
| Last updated |
| Metric | Chatway AI Live Chat, WhatsApp | Facebook Chat |
|---|---|---|
| Rating | 5.0 ★ | ★ 5.0 ★ |
| Total reviews | ★ 342 | 2 |
| Free plan | ★ Yes | — |
| Pricing | Free plan available | Paid |
| Built for Shopify | — | — |
| Pricing tiers | ★ 4 tiers | 1 tier |
| Listed features | 4 | 4 |
| Review velocity (30d) | 13 new | — |
| Languages | 1 supported | 7 supported |
Chatway AI Live Chat, WhatsApp and Facebook Chat are evenly matched on rating (5.0★ vs 5.0★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow. On pricing, Chatway AI Live Chat, WhatsApp offers a free tier (Free plan available) while Facebook Chat starts at Paid. For early-stage stores or merchants validating fit, the free-tier path lets you run the app on real orders before committing budget. Chatway AI Live Chat, WhatsApp has the larger user base (342 reviews vs 2), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Facebook Chat's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort of orders for 7-14 days before committing. The data tables below show the per-feature breakdown — for most merchants the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Wix App Market listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Chatway AI Live Chat, WhatsApp audit • Facebook Chat audit
| — |
| Keyword | Chatway AI Live Chat, WhatsApp | Facebook Chat |
|---|---|---|
| messenger | #12 | #9 |
| whatsapp facebook messenger | #6 | #40 |
| live chat | #5 | #46 |
| Signal | Chatway AI Live Chat, WhatsApp | Facebook Chat |
|---|---|---|
| Average rating | 5.0 ★ (342) | 5.0 ★ (2) |
| Rating distribution | 593% 42% 31% 20% 14% | 5— 4— 3— 2— 1— |
| Reviews · last 7 days | +4 | — |
| Reviews · last 30 days | +13 | — |
| Reviews · last 90 days | +61 | — |
Chatway AI Live Chat, WhatsApp is the cheaper option — it offers a free plan (Free plan available). Facebook Chat starts at Paid. Both publish their pricing on the Wix App Market marketplace; AppRanks mirrors what's listed on each refresh cycle.
Chatway AI Live Chat, WhatsApp (5.0★, 342 reviews) and Facebook Chat (5.0★, 2 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
It depends on what you're optimizing for. Chatway AI Live Chat, WhatsApp fits better if you prioritize broader integrations; Facebook Chat is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Wix App Market marketplace. Chatway AI Live Chat, WhatsApp has more onboarding documentation maturity (342 reviews vs 2), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Chatway AI Live Chat, WhatsApp typically suits early-stage and growth-mode stores based on its review-base composition (342 reviews). Facebook Chat aligns more with early-stage and growth-mode stores (2 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
excellent app
Nice chatway app , it is faster for my website than built in wix chat. Nice and helpful support team as well. Strongly recommend!
like
muito facil e pratico de mexer eu que nao tenho muita experiencia estou conseguindo!
No reviews yet.
Migration support varies by app and category. Chatway AI Live Chat, WhatsApp and Facebook Chat both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Facebook Chat" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
