Side-by-side comparison · 24 data points
| 123 Form Builder & Payments | Wix Smart Chat | |
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| Tagline | ||
| Description | ||
| Screenshots | — | — |
| Languages | ||
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| Developer | — | — |
| Listed | — | — |
| Last updated | — | — |
| Metric | 123 Form Builder & Payments | Wix Smart Chat |
|---|---|---|
| Rating | ★ 4.3 ★ | 2.9 ★ |
| Total reviews | ★ 5k | 138 |
| Free plan | ★ Yes | — |
| Pricing | Free plan available | Paid |
| Built for Shopify | — | — |
Based on the data on this page, 123 Form Builder & Payments is the stronger choice for most Wix App Market merchants — 4.3★ vs Wix Smart Chat's 2.9★ is a meaningful gap that usually reflects real product or support quality differences across the user base. On pricing, 123 Form Builder & Payments offers a free tier (Free plan available) while Wix Smart Chat starts at Paid. For early-stage stores or merchants validating fit, the free-tier path lets you run the app on real orders before committing budget. 123 Form Builder & Payments has the larger user base (4,958 reviews vs 138), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Wix Smart Chat's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to 123 Form Builder & Payments; mid-market and enterprise merchants with specific feature requirements should evaluate both — Wix Smart Chat's 138-review base may include the workflow context that matches your specific use case better than 123 Form Builder & Payments's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Wix App Market listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: 123 Form Builder & Payments audit • Wix Smart Chat audit
| Keyword | 123 Form Builder & Payments | Wix Smart Chat |
|---|---|---|
| form | #4 | Not ranked |
123 Form Builder & Payments is the cheaper option — it offers a free plan (Free plan available). Wix Smart Chat starts at Paid. Both publish their pricing on the Wix App Market marketplace; AppRanks mirrors what's listed on each refresh cycle.
123 Form Builder & Payments has the higher average rating (4.3★ from 4,958 reviews) compared to Wix Smart Chat (2.9★ from 138 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
It depends on what you're optimizing for. 123 Form Builder & Payments fits better if you prioritize rating consistency; Wix Smart Chat is the call if you need the larger user base. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Wix App Market marketplace. 123 Form Builder & Payments has more onboarding documentation maturity (4,958 reviews vs 138), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
123 Form Builder & Payments typically suits early-stage and growth-mode stores based on its review-base composition (4,958 reviews). Wix Smart Chat aligns more with early-stage and growth-mode stores (138 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. 123 Form Builder & Payments and Wix Smart Chat both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Wix Smart Chat" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
