Is Pylon or Forms cheaper?

Both Pylon and Forms offer paid plans only. Pylon starts at Paid with free trial; Forms starts at Paid with free trial. Compare the per-tier features in the Pricing section above before committing.

Should I choose Pylon or Forms?

AppRanks cannot recommend one over the other from published marketplace data: the Slack Marketplace does not expose a rating or review base that separates them. Read both apps' detail pages for the feature breakdown, and compare against your own requirements rather than a headline number.

Which is faster to set up, Pylon or Forms?

Both apps are one-click installs from the Slack Marketplace. AppRanks doesn't measure setup time directly, and the Slack Marketplace publishes no review base that would let us infer it for these two — read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Slack Marketplace teams?

Pylon typically suits early-stage and growth-mode teams based on its published review base (0 reviews). Forms typically suits early-stage and growth-mode teams based on its published review base (0 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between Pylon and Forms?

Migration support varies by app and category. Pylon and Forms both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Forms" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

Pylon vs Forms — Slack

Pylon vs Forms

Side-by-side comparison · 24 data points

Pylon

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slackPaid with free trial

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1. Listing metadata

Field-level data

	Pylon	Forms
Tagline	“Pylon is the only agentic support platform, purpose-built for B2B companies. For leaders scaling AI-native support teams, Pylon lets humans and agents collaborate on customer work – investigating, resolving, and acting on every signal across every channel that matters.”269 chars	“Let your team create, manage and use forms all in Slack! The Forms app is the only Slack app available that lets your team manage forms right in your Slack workspace.”166 chars
Description	772 / 10000 chars8% used	2382 / 10000 chars24% used
Screenshots	5 images	4 images
Languages
Platforms	Slack	Slack
Developer
Listed	—	—
Last updated	—	—

Feature comparison between Pylon and Forms
Metric	Pylon	Forms
Free plan	Yes	Yes
Pricing	Paid with free trial	Paid with free trial

4. App details

Long-form description · keyword frequency

Pylon

Pylon is the only agentic support platform, purpose-built for B2B companies. For leaders scaling AI-native support teams, Pylon lets humans and agents collaborate on customer work – investigating, resolving, and acting on every signal across every channel that matters. Unlike platforms built before the AI era, Pylon enriches every interaction with deep account-level context, automates the low impact customer work, and surfaces answers before your team even has to ask. The result: faster responses, happier customers, and a system that continuously improves itself. Note: Pylon uses AI technology, which may occasionally generate inaccurate or incomplete responses. Users should verify important information and use their judgment when relying on AI-generated content.

Top keywords

pylon4×3.67%
ai2×1.83%
customer2×1.83%
customer work2×1.83%
responses2×1.83%
support2×1.83%
work2×1.83%

Forms

Let your team create, manage and use forms all in Slack! The Forms app is the only Slack app available that lets your team manage forms right in your Slack workspace. With all the chatter of Slack, Forms ensure that the important information is always sent through. No more time spent requesting additional information or digging through lengthy responses in support channels that miss out vital bits of information. Forms are easy to manage and easy to use: Use the built-in dashboard to create the form you want Assign it a name, description and titles for your fields Assign the channels or keyword that will trigger the form Search for all your forms in Slack Edit, preview and delete forms without needing a separate login Submitted form responses will be formatted and sent to the channel We've also added 5 different form input types. Each input can have its own title assigned so user's know exactly what information to submit. You can add to your form: Single line inputs for quick answers like URL's Multi-line inputs for descriptions and explanations Date pickers Channel selectors that will load in all the public channels from your workspace User selectors that will let forms users select users in their form submission Forms can be assigned to specific channels or can be triggered by a keyword. Just use the /form keyword slash command to trigger the form with your keyword or assign it to a channel and let people open up your form by just sending /form. Every team can use forms to improve the information flow of their Slack team. Forms help ensure that structured information is well-formatted and not lost, while conversations can continue to happen. The Slack Forms app is perfect for: Teams with support channels Teams that want to collect anonymous feedback Responses that require users to submit a date, user or channel When you need responses to have mandatory fields ==== Privacy ==== We’ve worked with some of the biggest teams on Slack to ensure that our app works securely within your organization. We ensure this by: Never logging or storing your message information Using the official Slack API Only requesting permissions that are needed Not requiring user level access Encrypting basic information needed about your workspace using advanced encryption standards If you have any questions we'd love to chat! https://formsforslack.com/pages/contact

Top keywords

forms12×3.04%
form10×2.53%
slack9×2.28%
information8×2.03%
channels5×1.27%
channel4×1.01%
ensure4×1.01%
keyword4×1.01%
responses4×1.01%
team4×1.01%
assign3×0.76%
teams3×0.76%

Pylon vs Forms

Pylon

1. Listing metadata

Forms

At a glance

AppRanks verdict

2. Categories & rankings

3. Activity in the last 90 days

Pylon · 4 changes

Forms · 1 changes

4. App details

Frequently asked

Is Pylon or Forms cheaper?

Should I choose Pylon or Forms?

Which is faster to set up, Pylon or Forms?

Which works better for small vs large Slack Marketplace teams?

Can I migrate data between Pylon and Forms?

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