- Category rank
- #11 in Customer Support
- Listing audit
- 62/100
Forms is the #11 ranked Customer Support app on Slack, with a free trial, as of Oct 26, 2026.
AppRanks verdict
Generated from marketplace data as of Oct 26, 2026
Forms ranks #11 of 310 in Customer Support on Slack. Paid plans come with a free trial; there is no permanent free plan.
Pros
- No standout positives in the measured data.
Cons
- −No free plan (Paid with free trial) — evaluation needs a paid plan or a trial
About Forms
How Forms works
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Let your team create, manage and use forms all in Slack! The Forms app is the only Slack app available that lets your team manage forms right in your Slack workspace. With all the chatter of Slack, Forms ensure that the important information is always sent through. No more time spent requesting additional information or digging through lengthy responses in support channels that miss out vital bits of information. Forms are easy to manage and easy to use: Use the built-in dashboard to create the form you want Assign it a name, description and titles for your fields Assign the channels or keyword that will trigger the form Search for all your forms in Slack Edit, preview and delete forms without needing a separate login Submitted form responses will be formatted and sent to the channel We've also added 5 different form input types. Each input can have its own title assigned so user's know exactly what information to submit. You can add to your form: Single line inputs for quick answers like URL's Multi-line inputs for descriptions and explanations Date pickers Channel selectors that will load in all the public channels from your workspace User selectors that will let forms users select users in their form submission Forms can be assigned to specific channels or can be triggered by a keyword. Just use the /form keyword slash command to trigger the form with your keyword or assign it to a channel and let people open up your form by just sending /form. Every team can use forms to improve the information flow of their Slack team. Forms help ensure that structured information is well-formatted and not lost, while conversations can continue to happen. The Slack Forms app is perfect for: Teams with support channels Teams that want to collect anonymous feedback Responses that require users to submit a date, user or channel When you need responses to have mandatory fields ==== Privacy ==== We’ve worked with some of the biggest teams on Slack to ensure that our app works securely within your organization. We ensure this by: Never logging or storing your message information Using the official Slack API Only requesting permissions that are needed Not requiring user level access Encrypting basic information needed about your workspace using advanced encryption standards If you have any questions we'd love to chat! https://formsforslack.com/pages/contact



