incident.io
incident.io is the all-in-one platform for managing incidents directly inside Slack. Create, coordinate, and resolve incidents faster with a seamless Slack-native workflow used by 1500+ teams, including Netflix, Etsy, Intercom, and Skyscanner. What you can do with incident.io in Slack Declare an incident instantly from any message using shortcuts or slash commands. Pull in the right people automatically with roles, escalations, and workflows that assign responsibilities and notify key stakeholders. Automate repetitive tasks like updating metadata, setting severity, posting checklists, and kicking off follow-ups - all triggered inside Slack. Get AI-powered summaries and timelines that keep everyone aligned during fast-moving incidents. Share updates with customers or internal teams through integrated Status Pages, published directly from Slack. Connect your entire stack including PagerDuty, Datadog, Linear, Jira, Grafana, and more - bringing alerts, context, and actions into one place. Turn incidents into insights using enriched timelines, responder data, and trends captured through real Slack activity. Why engineering teams choose incident.io for Slack - Slack-native by design: built for teams who prefer resolving issues where the work already happens. - Fastest setup: up and running in minutes with sensible defaults. - Loved by responders: designed to reduce cognitive load, not add more tools to learn. - End-to-end platform: on-call, response, workflows, status pages, and post-incident insights all connected. Whether you're a fast-growing startup or a global engineering organization, incident.io helps your team respond confidently, collaborate effortlessly, and learn from every incident - all without leaving Slack. Add the app to Slack to get started, or find out more at incident.io. Disclaimer: incident.io uses a Large Language Model (LLM) to generate summaries. LLMs have the potential to produce inaccurate summaries.
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- teams4×1.42%
- summaries3×1.06%
- add2×0.71%
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- engineering2×0.71%
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Anecdote
With Anecdote in Slack, you can ask questions and receive weekly summaries on what people are saying about your product, making it easier for you to stay up-to-date with your customer's needs and preferences. You can easily provide personalized responses to your high value customers and keep their loyalty intact. Anecdote for Slack is the ultimate solution for taking your customer feedback and experience to the next level. Our advanced language model, ChatGPT, makes it effortless for you to gather insights from various sources, including app stores, survey platforms, and customer support. Bring Anecdote to your Slack channels Connect to data sources like Google Play Store or App Store Receive weekly summaries of what people are saying about your product Ask the bot about anything related to your product's customer feedback Our powerful analytics engine, powered by GPT-4 technology, simplifies the review process by summarizing your customer's feedback accurately. You can easily identify the key areas of improvement and discover what your customers are saying and feeling about your product. Anecdote supports human-like conversation, making it easy for you to connect with your customers and understand their needs. Whether you're a small business owner or a large corporation, Anecdote provides valuable insights into your customer's feedback, allowing you to improve your product and provide personalized support to your high-value customers. Try Anecdote today, and discover how easy it is to collect customer feedback and keep your customers satisfied. Disclaimer: Please note that while Anecdote strives to provide accurate and reliable summaries of customer feedback, there is always a possibility of generating inaccurate responses due to the nature of language processing technology. As such, we recommend verifying the accuracy of the insights provided by Anecdote with additional sources and exercising caution in making business decisions based solely on the information provided by the app.
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- anecdote8×2.64%
- feedback6×1.98%
- customer5×1.65%
- customers5×1.65%
