Channel Tools vs Tellspin

Easiest way to create on-call shift schedules for Slack Create rotation schedules, share team responsibilities, setup recurring reminders, schedule overrides, and more Over 1000 companies like Evernote, Datadog, Zillow, and Algolia have used Tellspin to manage Slack channels and User groups. Using the only enterprise grid ready solution for user group management. Create rotation schedules directly in Tellspin connected to Slack user groups. Rotate members with Slack aliases or Tellspin thread responses. Connect your OpsGenie or PagerDuty schedules to user groups with our integrations. Prioritize customers in your Slack connect channels by having a designated person to respond on a round robin. Ensure important messages can't be easily overlooked in the fast paced environment Slack provides. Sharing responsibilities across team members can ensure attention is provided where needed, reduce distractions and chaos, and avoid burnout. Tellspin is a rotation shift schedule management bot directly in Slack. It uses Slack's built-in user groups / @mentions making it easy to remember who to contact. Start automating team responsibilities such as (but not limited to): • @support-assistant: assign a go-to person to help with customer support for the day • @developer-on-call: protect against team wide distractions by only contacting your team contact • @it-requests: handle IT requests across team members to provide prompt responses • @peer-review: delegate who performs the mundane tasks on a schedule • @meeting-host: rotate who creates the agenda, finds a room, or grabs the snacks • @scrum-master: change who is in charge of recurring stand ups. Tellspin saves you from doing rotation schedules manually which often can be error prone. Utilize our core features to easily get started: Rotation Shift Schedules - choose from a list of rotation frequencies: daily, weekly, two weeks, monthly, etc. Don't see the option you need? Let us know! Directly in Slack - uses Slack's built-in contact methods such as user groups and @mentions. No external pager alert service required Manage Users - add or remove users in rotation. The schedule adjusts accordingly Set expectations - everyone can see their up-coming shifts on the schedule Recurring Reminders - communicate who is responsible for a shift with direct or channel messages Overrides - switch shifts when someone is out sick or on vacation Integrations - Pagerduty, Ops Genie. Need another? Let us know! Enterprise Grid - Tellspin works seamlessly with multiple workspaces Need a hand? Contact us at [email protected] and we’d be delighted to help

Bulk invite and export all members of a channel or a team on Slack Channel Tools makes it super easy to add hundreds or thousands of users to a Slack channel in bulk. Not just that, but you can also export all members of a channel in a CSV file. If you are managing a large team or a community, you have faced this problem one way or the other. There is no easy way to invite users in bulk. If you have tried doing it manually, we know your pain. But no more. No number is big enough Have 1000 users to bring from a different channel? Well, no problem. Our app is used in a variety of domains, with thousands of users. Select a random member Easily pick and show a random user from your channel. How to use? How to invite all team members to a Slack channel? You can use /invite_all command to invite all users in the workspace to the current Slack channel. How to invite all members from one channel to another? You can use /invite_channel command to invite all members from a Slack channel to another. How to export all members of a channel in Slack? You can use /export_members command in a channel to export all of its members in a CSV file. How to select a random user from a the channel? You can use /random_user command that comes with Channel Tools. Clear all clutter in a Slack channel Channel Tools comes with the Slack equivalent of clear screen command. Enter /clear in any Slack channel to get rid of all messages and clutter. Channel Tools actually doesn't delete these messages. It creates a new message with enough empty lines that all the content gets pushed upwards, giving you a lot of breathing space. Think of it as ⌘ + K of the Slack world. Workflow Step This app supplies a workflow step that picks a user at random from a specified channel, and makes it available for the next step. Example use case could be to assign a support ticket randomly to one of the staff members in the support channel. FAQ Q: Is Channel Tools free? A: Yes, all the features offered with Channel Tools are free for a limited time. Q: Is my data secure? A: We take data security very seriously. We store only the required data for the functioning of the app and store it using robust encryption algorithms. You are safe with us. Q: Can I use Channel Tools to invite external users? A: Yes, but with limited support. You can invite users from a channel shared with a different workspace in the same organization (enterprise grid plan). With the caveat, that current channel also needs to be shared with the same workspace before extending this invite. We might bake more features in our future release. Let us know using the support email address below. Q: How many users can I invite with Channel Tools? A: 1K or 10K, we can deal with any number. In fact, that's where our app shines. Come with as many as you have in your Slack channel, and we'll handle it. Q: Does /clear command delete messages from channel history? A: No. It only sends a new ephemeral message with a lot of empty lines that all the pre-existing content gets pushed up. So, all your messages are still there, safe. And you get clutter-free interface. Testimonials Slack channel admins swear by Channel Tools as their go-to tool for sending bulk invites. Earlier, what took me an hour to do, with Channel Tools we can do it in seconds. The channel invite feature is so useful that it should have been a part of Slack itself.