Is Ackly or ServiceNow for Slack cheaper?

Ackly is the cheaper option — it offers a free plan (Paid with free trial). ServiceNow for Slack starts at Paid. Both publish their pricing on the Slack Marketplace; AppRanks mirrors what's listed on each refresh cycle.

Should I choose Ackly or ServiceNow for Slack?

AppRanks cannot recommend one over the other from published marketplace data: the Slack Marketplace does not expose a rating or review base that separates them. Read both apps' detail pages for the feature breakdown, and compare against your own requirements rather than a headline number.

Which is faster to set up, Ackly or ServiceNow for Slack?

Both apps are one-click installs from the Slack Marketplace. AppRanks doesn't measure setup time directly, and the Slack Marketplace publishes no review base that would let us infer it for these two — read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Slack Marketplace teams?

Ackly typically suits early-stage and growth-mode teams based on its published review base (0 reviews). ServiceNow for Slack typically suits early-stage and growth-mode teams based on its published review base (0 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between Ackly and ServiceNow for Slack?

Migration support varies by app and category. Ackly and ServiceNow for Slack both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from ServiceNow for Slack" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

Ackly vs ServiceNow for Slack — Slack

Ackly vs ServiceNow for Slack

Side-by-side comparison · 24 data points

Ackly

No rating yet

Keep your team’s questions acknowledged and answered

slackPaid with free trial

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1. Listing metadata

Field-level data

	Ackly	ServiceNow for Slack
Tagline	“Keep your team’s questions acknowledged and answered”52 chars	“Easily submit, manage, and collaborate on Incidents, IT service requests and more with the ServiceNow for Slack app.”116 chars
Description	1266 / 10000 chars13% used	1852 / 10000 chars19% used
Screenshots	6 images	6 images
Languages
Platforms	Slack	Slack
Developer
Listed	—	—
Last updated	—	—

2. Categories & rankings

Shared categories on the same row · in-category position inline

Feature comparison between Ackly and ServiceNow for Slack
Metric	Ackly	ServiceNow for Slack
Free plan	★ Yes	—
Pricing	Paid with free trial	Paid

4. App details

Long-form description · keyword frequency

Ackly

Keep your team’s questions acknowledged and answered Providing question tracking and recognition has never been easier Ackly keeps a pulse on your team and their services Tracks each question asked Tracks questions that are answered Ackly organizes action items for your teams Provides direct links to unanswered questions Lists questions to add to your knowledge base Ackly acknowledges the everyday heroes Recognizes a hero a day Recognizes additional heroes that assisted Ackly creates friendly competition Configurable daily & weekly summaries How does Ackly work? 1. Ackly listens for questions posted in your support channels. A ‘question’ is any original message, which is why it’s important to use Slack Threads for replies. 2. Ackly listens for when you acknowledge questions with the reaction. 3. Ackly listens for when you resolve questions with the or reactions. 4. Ackly listens for when you mark a question that should be added to your knowledge base with the reaction. Don’t want Ackly to track a message or thread? 1. Ackly stops tracking and deletes any prior tracking of a message marked with the reaction. 2. Ackly deletes references to deleted messages. To install the , or emojis, see ackly.io for links. Learn more about how teams use Ackly →

Top keywords

ackly14×6.83%
questions7×3.41%
ackly listens4×1.95%
listens4×1.95%
question4×1.95%
message3×1.46%
reaction3×1.46%
tracking3×1.46%
answered2×0.98%
base2×0.98%
deletes2×0.98%
heroes2×0.98%

ServiceNow for Slack

Easily submit, manage, and collaborate on Incidents, IT service requests and more with the ServiceNow for Slack app. Teams can now: Create ServiceNow Incidents from within Slack Just select any Slack message and create a ServiceNow incident from within a Slack conversation or start from scratch using the shortcuts menu anywhere in Slack. Stay in the know Customize your public or private channels to notify your team about new and updated ServiceNow records, like when an Incident priority changes or a new Change Request is created. Search and Share ServiceNow Records Search for ServiceNow records (including Incidents, Problems, Changes or Knowledge Base articles and more) using the easy text search and share the results in any Slack channel or with any person. Once shared, you can perform quick actions on Incidents like view comments and notes, add comments, and change status. Power preview of ServiceNow records in Slack channels Get the preview of any ServiceNow record shared in a Slack channel or Direct Message and interact with the record from within Slack. Interact with Service Catalog Initiate Service Catalog requests and view status and pending approvals all from within Slack. Use the shortcuts menu to search the Service Catalog from within Slack and kick off the ordering process with just a few clicks. Once submitted, you can stay up to date on open requests and approvers can keep track of the items needing attention. Build customized Incident workflows in Slack Leveraging Workflow Builder in Slack, you can add steps to Create or Get a ServiceNow Incident to create your own custom ServiceNow Incident flow or to integrate ServiceNow with other apps available in Workflow Builder. Please note that a paid ServiceNow account is required to use this app, however, there is no additional cost associated with the app itself.

Top keywords

slack13×4.35%
servicenow12×4.01%
incident5×1.67%
within5×1.67%
incidents4×1.34%

Ackly vs ServiceNow for Slack

Ackly

1. Listing metadata

2. Categories & rankings

ServiceNow for Slack

At a glance

AppRanks verdict

3. Activity in the last 90 days

Ackly · 1 changes

ServiceNow for Slack · 0 changes

4. App details

Frequently asked

Is Ackly or ServiceNow for Slack cheaper?

Should I choose Ackly or ServiceNow for Slack?

Which is faster to set up, Ackly or ServiceNow for Slack?

Which works better for small vs large Slack Marketplace teams?

Can I migrate data between Ackly and ServiceNow for Slack?

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