Side-by-side comparison · 24 data points
Turn visitors into buyers with Chatifai AI Livechat
| Chatifai AI Chatbot & Support | HeloRobo | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed |
| Metric | Chatifai AI Chatbot & Support | HeloRobo : WhatsApp & LiveChat |
|---|---|---|
| Rating | ★ 5.0 ★ | 4.3 ★ |
| Total reviews | ★ 36 | 5 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Built for Shopify | — | — |
| Pricing tiers | 4 tiers | 4 tiers |
| Listed features | 3 | ★ 5 |
| Languages | 8 supported | 1 supported |
| Listed since | Apr 2026 | Mar 2023 |
Based on the data on this page, Chatifai AI Chatbot & Support is the stronger choice for most Shopify App Store merchants — 5.0★ vs HeloRobo : WhatsApp & LiveChat's 4.3★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing entry tiers: Chatifai AI Chatbot & Support at Free plan available, HeloRobo : WhatsApp & LiveChat at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Recommended by size: small/early-stage merchants who need fast install and low risk should default to Chatifai AI Chatbot & Support; mid-market and enterprise merchants with specific feature requirements should evaluate both — HeloRobo : WhatsApp & LiveChat's 5-review base may include the workflow context that matches your specific use case better than Chatifai AI Chatbot & Support's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Chatifai AI Chatbot & Support audit • HeloRobo : WhatsApp & LiveChat audit
| Last updated | — | — |
|---|
| Keyword | Chatifai AI Chatbot & Support | HeloRobo |
|---|---|---|
| livechat | #22 | #15 |
| ai chatbot | #17 | #233 |
| live chat | #127 | #132 |
| ai chat | #38 | #240 |
| chat | #71 | #240 |
Both Chatifai AI Chatbot & Support and HeloRobo : WhatsApp & LiveChat offer paid plans only. Chatifai AI Chatbot & Support starts at Free plan available; HeloRobo : WhatsApp & LiveChat starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
Chatifai AI Chatbot & Support has the higher average rating (5.0★ from 36 reviews) compared to HeloRobo : WhatsApp & LiveChat (4.3★ from 5 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Chatifai AI Chatbot & Support holds the higher average rating (5.0★ vs 4.3★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. Chatifai AI Chatbot & Support has the deeper published review base (36 vs 5), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Chatifai AI Chatbot & Support typically suits early-stage and growth-mode teams based on its published review base (36 reviews). HeloRobo : WhatsApp & LiveChat typically suits early-stage and growth-mode teams based on its published review base (5 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Chatifai AI Chatbot & Support and HeloRobo : WhatsApp & LiveChat both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from HeloRobo : WhatsApp & LiveChat" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
