Side-by-side comparison · 24 data points
AI Chatbot & AI Chat that acts as Chat AI agent, provides live support & automates customer service
| VanChat AI Chatbot & Live Chat | Verifast AI Chatbot + AI Chat | |
|---|---|---|
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| Description | ||
| Screenshots | images | images |
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AI Chatbot (ChatGPT) that automates customer service & FAQs, recovers abandoned carts & grows sales.
| Metric | VanChat AI Chatbot & Live Chat | Verifast AI Chatbot + AI Chat |
|---|---|---|
| Rating | 4.9 ★ | ★ 5.0 ★ |
| Total reviews | 121 | ★ 123 |
| Free plan | Yes | Yes |
| Pricing | Free to install | Free plan available |
| Built for Shopify | — | — |
| Pricing tiers | ★ 4 tiers | 2 tiers |
| Listed features | 5 | 5 |
| Review velocity (30d) | 2 new | — |
| Languages | 10 supported | 1 supported |
| Listed since | Feb 2024 | Dec 2023 |
VanChat AI Chatbot & Live Chat and Verifast AI Chatbot + AI Chat are evenly matched on rating (4.9★ vs 5.0★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow. Pricing entry tiers: VanChat AI Chatbot & Live Chat at Free to install, Verifast AI Chatbot + AI Chat at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort of orders for 7-14 days before committing. The data tables below show the per-feature breakdown — for most merchants the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: VanChat AI Chatbot & Live Chat audit • Verifast AI Chatbot + AI Chat audit
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| Last updated | — | — |
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| Keyword | VanChat AI Chatbot & Live Chat | Verifast AI Chatbot + AI Chat |
|---|---|---|
| customer service | #13 | #2 |
| chatbot ai | #14 | #2 |
| ai chatbot for sales | #1 | #19 |
| ai chat | #16 | #7 |
| ai chatbot | #11 | #12 |
| Signal | VanChat AI Chatbot & Live Chat | Verifast AI Chatbot + AI Chat |
|---|---|---|
| Average rating | 4.9 ★ (121) | 5.0 ★ (123) |
| Rating distribution | 595% 42% 31% 20% 12% | 5— 4— 3— 2— 1— |
| Reviews · last 7 days | +0 | — |
| Reviews · last 30 days | +2 | — |
| Reviews · last 90 days | +7 | — |
Both VanChat AI Chatbot & Live Chat and Verifast AI Chatbot + AI Chat offer paid plans only. VanChat AI Chatbot & Live Chat starts at Free to install; Verifast AI Chatbot + AI Chat starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
VanChat AI Chatbot & Live Chat (4.9★, 121 reviews) and Verifast AI Chatbot + AI Chat (5.0★, 123 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
It depends on what you're optimizing for. VanChat AI Chatbot & Live Chat fits better if you prioritize broader integrations; Verifast AI Chatbot + AI Chat is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Shopify App Store marketplace. Verifast AI Chatbot + AI Chat has more onboarding documentation maturity (123 reviews vs 121), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
The proactive sales feature is incredibly powerful, and this app's AI capabilities are the most powerful I've experienced among most Shopify online customer service plugins! It can resolve most customer inquiries. It doesn't have bloated, complex settings and features, and it won't affect your internet speed. I once us
Hey, could you confirm whether VanChat is EU‑US Data Privacy Framework (DPF) certified – and if not, whether/when it's planned? Alternatively, do you offer EU data hosting / EU data residency (so no data leaves the EU)? We need one of these so European merchants can use the chat in a GDPR‑compliant way. Thanks!
Nous avons eu une incompréhension avec le service VanChat mais une intervention rapide de leur part a permis de résoudre notre problème. Le Bot nous a permis de réaliser des ventes
une fois mis en place, il travaille tout seul
helpful chat app. easy to setup
No reviews yet.
VanChat AI Chatbot & Live Chat typically suits early-stage and growth-mode stores based on its review-base composition (121 reviews). Verifast AI Chatbot + AI Chat aligns more with early-stage and growth-mode stores (123 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. VanChat AI Chatbot & Live Chat and Verifast AI Chatbot + AI Chat both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from VanChat AI Chatbot & Live Chat" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
