UserLoop Post Purchase Surveys vs Zigpoll Customer Surveys

Side-by-side comparison

UserLoop Post Purchase Surveys

5.0·24reviews

Turn customer feedback into growth with AI-powered surveys

shopifyFree plan available

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New comparison

Zigpoll Customer Surveys

5.0·599reviews

Post-purchase, exit-intent, email & SMS surveys. See how shoppers found you and why they buy.

shopifyFree plan available

Change

At a glance

9 metrics · ★ = leads on this metric

Feature comparison between UserLoop Post Purchase Surveys and Zigpoll Customer Surveys
Metric	UserLoop Post Purchase Surveys	Zigpoll Customer Surveys
Rating	5.0 ★	5.0 ★
Total reviews	24	★ 599
Free plan	Yes	Yes
Pricing	Free plan available	Free plan available
Pricing tiers	3 tiers	★ 4 tiers
Listed features	5	5
Featured placements	—

AppRanks verdict

Generated from live data on this page

The call

On the measured data here, Zigpoll Customer Surveys leads on more dimensions (3 vs 1). Pick UserLoop Post Purchase Surveys if one of the points where it leads is what you need.

Where UserLoop Post Purchase Surveys leads

Available in more languages: 4 vs 1.

Where Zigpoll Customer Surveys leads

More published reviews: 599 vs 24.
Ranks higher in Survey: #3 vs #31 of 195.
Lists AI insights, Abandoned cart and Activity tracking (+19 more) in its marketplace category features; UserLoop Post Purchase Surveys doesn't.

How this is generated

Built only from the Shopify App Store listing data shown on this page. AppRanks does not accept payment to influence comparisons. Read the methodology

Read each app's audit: UserLoop Post Purchase Surveys audit • Zigpoll Customer Surveys audit

1. Listing metadata

Field-level data

Field	UserLoop Post Purchase Surveys	Zigpoll Customer Surveys
Tagline	“Turn customer feedback into growth with AI-powered surveys”	“Post-purchase, exit-intent, email & SMS surveys. See how shoppers found you and why they buy.”
Listing audit	91/100 listing audit	88/100 listing audit
Screenshots	9 images	8 images
Languages	EnglishFrenchGermanSpanish	English
Platforms	Shopify	Shopify
Developer	UserLoop

Languages	4 supported	1 supported

Listed since	Mar 2021	Apr 2019

Listed	March 22, 2021	April 23, 2019

6. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	UserLoop Post Purchase Surveys	Zigpoll Customer Surveys
survey	#16	#1
post purchase survey	#11	#6
post-purchase surveys	#9	#15
surveys	#24	#1
purchase survey	#8	#17

9. Quality signals

Reviews · velocity · latest sentiment

Signal	UserLoop Post Purchase Surveys	Zigpoll Customer Surveys
Average rating	5.0 ★ (24)	5.0 ★ (599)

5 latest reviews · each app

UserLoop Post Purchase Surveys

Review text isn't collected for this app yet (24 reviews on the marketplace).

Zigpoll Customer Surveys

Aug 26, 2026
Jason responds super fast; the app is very useful and lets you collect a huge amount of data. It's the best one on the market—I highly recommend it. It's the only one on the market that offers multilingual support.
Bionny · United States
Aug 26, 2026
NestGuard · Spain
Aug 26, 2026
Great survey app - extensive and thorough. I use Zigpoll for one big survey this past month to get insight into moving my product line forward and it really paid off. My customers sailed through it and answered every question. Easy to set up. Easy to get the results. I had one little misunderstanding at the end which w
Two Green Thumbs Miniature Garden Center · United States
Aug 24, 2026
Pretty straightforward to use, functionality we need is all there. Good reporting tools. The Zigpoll app is flexible and works well. Developer quick to respond and help with any questions.
TENA US Store · United States
Aug 16, 2026
Lumi Beam · United Kingdom

Frequently asked

Common questions about this comparison

Is UserLoop Post Purchase Surveys or Zigpoll Customer Surveys cheaper?

Both UserLoop Post Purchase Surveys and Zigpoll Customer Surveys offer a free plan. UserLoop Post Purchase Surveys lists no paid plan with a published price; Zigpoll Customer Surveys lists no paid plan with a published price. Prices are as listed on the Shopify App Store; check what each tier includes in the Pricing section above.

Which has better reviews, UserLoop Post Purchase Surveys or Zigpoll Customer Surveys?

UserLoop Post Purchase Surveys (5.0★, 24 reviews) and Zigpoll Customer Surveys (5.0★, 599 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.

Should I choose UserLoop Post Purchase Surveys or Zigpoll Customer Surveys?

AppRanks cannot separate these two on rating — both sit at 5.0★. Zigpoll Customer Surveys does carry the larger published review base (599 vs 24). Read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, UserLoop Post Purchase Surveys or Zigpoll Customer Surveys?

Both apps are one-click installs from the Shopify App Store. AppRanks doesn't measure setup time directly; Zigpoll Customer Surveys has more published reviews to read for user-reported install experience (599 vs 24).

Which works better for small vs large Shopify App Store merchants?

AppRanks cannot say which fits a larger or smaller operation — there is no store-size measurement in the Shopify App Store data. What it can show: UserLoop Post Purchase Surveys has 24 published reviews; Zigpoll Customer Surveys has 599 published reviews. Compare plan limits and pricing tiers against your own volume.

Can I migrate data between UserLoop Post Purchase Surveys and Zigpoll Customer Surveys?

Migration support varies by app and category. UserLoop Post Purchase Surveys and Zigpoll Customer Surveys both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from UserLoop Post Purchase Surveys" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

UserLoop Post Purchase Surveys vs Zigpoll Customer Surveys

UserLoop Post Purchase Surveys

Zigpoll Customer Surveys

At a glance

AppRanks verdict

1. Listing metadata

2. Pricing & plans

3. Features

4. Categories & rankings

5. Category features

6. Search rankings

7. Featured placements & badges

8. Activity in the last 90 days

UserLoop Post Purchase Surveys · 2 changes

Zigpoll Customer Surveys · 8 changes

9. Quality signals

5 latest reviews · each app

10. App details

Frequently asked

Is UserLoop Post Purchase Surveys or Zigpoll Customer Surveys cheaper?

Which has better reviews, UserLoop Post Purchase Surveys or Zigpoll Customer Surveys?

Should I choose UserLoop Post Purchase Surveys or Zigpoll Customer Surveys?

Which is faster to set up, UserLoop Post Purchase Surveys or Zigpoll Customer Surveys?

Which works better for small vs large Shopify App Store merchants?

Can I migrate data between UserLoop Post Purchase Surveys and Zigpoll Customer Surveys?

Track these apps' keyword rankings and listing changes

More popular comparisons

UserLoop Post Purchase Surveys vs Zigpoll Customer Surveys

UserLoop Post Purchase Surveys

Zigpoll Customer Surveys

At a glance

AppRanks verdict

1. Listing metadata

2. Pricing & plans

3. Features

4. Categories & rankings

5. Category features

6. Search rankings

7. Featured placements & badges

8. Activity in the last 90 days

UserLoop Post Purchase Surveys · 2 changes

Zigpoll Customer Surveys · 8 changes

9. Quality signals

5 latest reviews · each app

10. App details

Frequently asked

Is UserLoop Post Purchase Surveys or Zigpoll Customer Surveys cheaper?

Which has better reviews, UserLoop Post Purchase Surveys or Zigpoll Customer Surveys?

Should I choose UserLoop Post Purchase Surveys or Zigpoll Customer Surveys?

Which is faster to set up, UserLoop Post Purchase Surveys or Zigpoll Customer Surveys?

Which works better for small vs large Shopify App Store merchants?

Can I migrate data between UserLoop Post Purchase Surveys and Zigpoll Customer Surveys?

11. Other comparisons people make

vs UserLoop Post Purchase Surveys

vs Zigpoll Customer Surveys

Track these apps' keyword rankings and listing changes

More popular comparisons