Side-by-side comparison · 24 data points
Software for collecting post-purchase reviews from buyers and presenting them on website in widgets.
| TrustMate.io Reviews & Photos | TrustShop | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer |
| Metric | TrustMate.io Reviews & Photos | TrustShop: Product Reviews |
|---|---|---|
| Rating | 4.3 ★ | ★ 4.9 ★ |
| Total reviews | 7 | ★ 357 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Built for Shopify | — | ★ Yes |
| Pricing tiers | 3 tiers | 3 tiers |
| Listed features | 5 | 5 |
| Featured placements | — | 2 |
| Languages | 10 supported | 14 supported |
| Listed since | Oct 2020 | Nov 2023 |
Based on the data on this page, TrustShop: Product Reviews is the stronger choice for most Shopify App Store merchants — 4.9★ vs TrustMate.io Reviews & Photos's 4.3★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing entry tiers: TrustMate.io Reviews & Photos at Free plan available, TrustShop: Product Reviews at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
TrustShop: Product Reviews has the larger user base (357 reviews vs 7), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. TrustMate.io Reviews & Photos's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended by size: small/early-stage merchants who need fast install and low risk should default to TrustShop: Product Reviews; mid-market and enterprise merchants with specific feature requirements should evaluate both — TrustMate.io Reviews & Photos's 7-review base may include the workflow context that matches your specific use case better than TrustShop: Product Reviews's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: TrustMate.io Reviews & Photos audit • TrustShop: Product Reviews audit
| Listed |
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| Last updated | — | — |
|---|
| Keyword | TrustMate.io Reviews & Photos | TrustShop |
|---|---|---|
| ugc and photo reviews | #9 | #15 |
| reviews | #11215 | #5 |
| product reviews | #20716 | #3 |
| photo reviews | #229 | #9 |
| survey | #236 | #80 |
Not featured in any section recently.
Both TrustMate.io Reviews & Photos and TrustShop: Product Reviews offer paid plans only. TrustMate.io Reviews & Photos starts at Free plan available; TrustShop: Product Reviews starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
TrustShop: Product Reviews has the higher average rating (4.9★ from 357 reviews) compared to TrustMate.io Reviews & Photos (4.3★ from 7 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
TrustShop: Product Reviews holds the higher average rating (4.9★ vs 4.3★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. TrustShop: Product Reviews has the deeper published review base (357 vs 7), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
TrustMate.io Reviews & Photos typically suits early-stage and growth-mode teams based on its published review base (7 reviews). TrustShop: Product Reviews typically suits early-stage and growth-mode teams based on its published review base (357 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. TrustMate.io Reviews & Photos and TrustShop: Product Reviews both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from TrustMate.io Reviews & Photos" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
