Side-by-side comparison · 24 data points
Keep customers on your site with branded order status and tracking
| Tracktor Order Tracking | ClickPost Returns & Exchanges | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
Automated returns & Exchanges with a self-serve portal, tracking, policies & analytics.
| Metric | Tracktor Order Tracking | ClickPost Returns & Exchanges |
|---|---|---|
| Rating | 4.6 ★ | ★ 5.0 ★ |
| Total reviews | ★ 153 | 17 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Built for Shopify | ★ Yes | — |
| Pricing tiers | 4 tiers | 4 tiers |
| Listed features | 5 | 5 |
| Languages | 1 supported | 1 supported |
| Listed since | Jun 2015 | Jun 2022 |
Based on the data on this page, ClickPost Returns & Exchanges is the stronger choice for most Shopify App Store merchants — 5.0★ vs Tracktor Order Tracking's 4.6★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing entry tiers: Tracktor Order Tracking at Free plan available, ClickPost Returns & Exchanges at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Tracktor Order Tracking has the larger user base (153 reviews vs 17), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. ClickPost Returns & Exchanges's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended by size: small/early-stage merchants who need fast install and low risk should default to ClickPost Returns & Exchanges; mid-market and enterprise merchants with specific feature requirements should evaluate both — Tracktor Order Tracking's 153-review base may include the workflow context that matches your specific use case better than ClickPost Returns & Exchanges's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Tracktor Order Tracking audit • ClickPost Returns & Exchanges audit
| Keyword | Tracktor Order Tracking | ClickPost Returns & Exchanges |
|---|---|---|
| order tracking | #8 | Not ranked |
| order tracking and status lookup | #8 | Not ranked |
| order tracking lookup | #12 | Not ranked |
No tracked changes.
Both Tracktor Order Tracking and ClickPost Returns & Exchanges offer paid plans only. Tracktor Order Tracking starts at Free plan available; ClickPost Returns & Exchanges starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
ClickPost Returns & Exchanges has the higher average rating (5.0★ from 17 reviews) compared to Tracktor Order Tracking (4.6★ from 153 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
ClickPost Returns & Exchanges holds the higher average rating (5.0★ vs 4.6★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. Tracktor Order Tracking has the deeper published review base (153 vs 17), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Tracktor Order Tracking typically suits early-stage and growth-mode teams based on its published review base (153 reviews). ClickPost Returns & Exchanges typically suits early-stage and growth-mode teams based on its published review base (17 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Tracktor Order Tracking and ClickPost Returns & Exchanges both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from ClickPost Returns & Exchanges" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.