Side-by-side comparison · 24 data points
Confirm real orders, keep customers updated, and recover lost sales with WhatsApp Business API.
| Texnity WhatsApp Business API | TrackingMore Order Tracking | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer |
Deploy branded order tracking to reduce WISMO calls, build customer trust and drive more revenue.
| Metric | Texnity WhatsApp Business API | TrackingMore Order Tracking |
|---|---|---|
| Rating | ★ 5.0 ★ | 4.5 ★ |
| Total reviews | 38 | ★ 380 |
| Free plan | Yes | Yes |
| Pricing | Free trial available | Free to install |
| Built for Shopify | ★ Yes | — |
| Pricing tiers | 4 tiers | 4 tiers |
| Listed features | 4 | ★ 5 |
| Featured placements | — | 1 |
| Languages | 14 supported | 11 supported |
| Listed since | Jun 2025 | Aug 2018 |
Based on the data on this page, Texnity WhatsApp Business API is the stronger choice for most Shopify App Store merchants — 5.0★ vs TrackingMore Order Tracking's 4.5★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing entry tiers: Texnity WhatsApp Business API at Free trial available, TrackingMore Order Tracking at Free to install. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
TrackingMore Order Tracking has the larger user base (380 reviews vs 38), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Texnity WhatsApp Business API's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended by size: small/early-stage merchants who need fast install and low risk should default to Texnity WhatsApp Business API; mid-market and enterprise merchants with specific feature requirements should evaluate both — TrackingMore Order Tracking's 380-review base may include the workflow context that matches your specific use case better than Texnity WhatsApp Business API's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Texnity WhatsApp Business API audit • TrackingMore Order Tracking audit
| Listed |
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| Last updated | — | — |
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| Keyword | Texnity WhatsApp Business API | TrackingMore Order Tracking |
|---|---|---|
| order lookup | #101 | #20 |
| order tracking | #38 | #7 |
Not featured in any section recently.
| Signal | Texnity WhatsApp Business API | TrackingMore Order Tracking |
|---|---|---|
| Average rating | 5.0 ★ (38) | 4.5 ★ (380) |
| Rating distribution | 5— 4— 3— 2— 1— | 589% 45% 31% 21% 13% |
No reviews yet.
Not working properly. For many orders it's just not showing any tracking updates, although these updates are properly showing on all other tracking apps (like 17track.net). Customer service is dismissive. I'm paying for an app that's not working, but they maintain that they can't refund me because "the app is working".
Both Texnity WhatsApp Business API and TrackingMore Order Tracking offer paid plans only. Texnity WhatsApp Business API starts at Free trial available; TrackingMore Order Tracking starts at Free to install. Compare the per-tier features in the Pricing section above before committing.
Texnity WhatsApp Business API has the higher average rating (5.0★ from 38 reviews) compared to TrackingMore Order Tracking (4.5★ from 380 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Texnity WhatsApp Business API holds the higher average rating (5.0★ vs 4.5★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. TrackingMore Order Tracking has the deeper published review base (380 vs 38), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Texnity WhatsApp Business API typically suits early-stage and growth-mode teams based on its published review base (38 reviews). TrackingMore Order Tracking typically suits early-stage and growth-mode teams based on its published review base (380 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Tracking More may not be the perfect app and has some small issues, what makes it great is the support provided by the team. Their willingness to go beyond what is expected makes them stand out. May 2026: Tracking More app is not working and updates are not showing correctly. Manual retrack required almost every time.
Just got started, I like it so far. Got three we are looking at.
Migration support varies by app and category. Texnity WhatsApp Business API and TrackingMore Order Tracking both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Texnity WhatsApp Business API" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
