Side-by-side comparison · 24 data points
We help you to create SEO prepared FAQ pages for your store and a help center for your customers!
| Trusted Help Center & FAQ | StoreFAQ | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed |
| Metric | Trusted Help Center & FAQ | StoreFAQ: Product FAQ Chatbot |
|---|---|---|
| Rating | ★ 5.0 ★ | 4.9 ★ |
| Total reviews | 90 | ★ 150 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Built for Shopify | Yes | Yes |
| Pricing tiers | 4 tiers | 4 tiers |
| Listed features | 5 | 5 |
| Featured placements | 1 | 1 |
| Languages | 1 supported | 23 supported |
| Listed since | Jan 2021 | Jan 2024 |
Trusted Help Center & FAQ and StoreFAQ: Product FAQ Chatbot are evenly matched on rating (5.0★ vs 4.9★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.
Pricing entry tiers: Trusted Help Center & FAQ at Free plan available, StoreFAQ: Product FAQ Chatbot at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
StoreFAQ: Product FAQ Chatbot has the larger user base (150 reviews vs 90), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Trusted Help Center & FAQ's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most merchants the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Trusted Help Center & FAQ audit • StoreFAQ: Product FAQ Chatbot audit
| Last updated | — | — |
|---|
| Keyword | Trusted Help Center & FAQ | StoreFAQ |
|---|---|---|
| product faqs | #4 | #1 |
| faqs | #5 | #1 |
| help center | #1 | #7 |
| faq page | #10 | #4 |
| ai product faq generation | #15 | #1 |
No tracked changes.
Both Trusted Help Center & FAQ and StoreFAQ: Product FAQ Chatbot offer paid plans only. Trusted Help Center & FAQ starts at Free plan available; StoreFAQ: Product FAQ Chatbot starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
Trusted Help Center & FAQ (5.0★, 90 reviews) and StoreFAQ: Product FAQ Chatbot (4.9★, 150 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
Trusted Help Center & FAQ holds the higher average rating (5.0★ vs 4.9★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. StoreFAQ: Product FAQ Chatbot has the deeper published review base (150 vs 90), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Trusted Help Center & FAQ typically suits early-stage and growth-mode teams based on its published review base (90 reviews). StoreFAQ: Product FAQ Chatbot typically suits early-stage and growth-mode teams based on its published review base (150 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Trusted Help Center & FAQ and StoreFAQ: Product FAQ Chatbot both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Trusted Help Center & FAQ" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
