Side-by-side comparison · 24 data points
Post-purchase, pre-purchase, NPS, on-site, email and sms surveys. Tap insights with AI analytics.
| Snapchat Ads | Zigpoll Customer Surveys | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
| Metric | Snapchat Ads | Zigpoll Customer Surveys |
|---|---|---|
| Rating | 4.7 ★ | ★ 5.0 ★ |
| Total reviews | ★ 590 | 503 |
| Free plan | Yes | Yes |
| Pricing | Free to install | Free plan available |
| Built for Shopify | — | — |
| Pricing tiers | 1 tier | ★ 4 tiers |
| Listed features | 4 | ★ 5 |
| Featured placements | 2 | ★ 3 |
| Languages | 1 supported | 1 supported |
| Listed since | Nov 2018 | Apr 2019 |
Zigpoll Customer Surveys edges out Snapchat Ads on rating (5.0★ vs 4.7★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number. Pricing entry tiers: Snapchat Ads at Free to install, Zigpoll Customer Surveys at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Snapchat Ads has the larger user base (590 reviews vs 503), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Zigpoll Customer Surveys's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Zigpoll Customer Surveys; mid-market and enterprise merchants with specific feature requirements should evaluate both — Snapchat Ads's 590-review base may include the workflow context that matches your specific use case better than Zigpoll Customer Surveys's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Snapchat Ads audit • Zigpoll Customer Surveys audit
| Keyword | Snapchat Ads | Zigpoll Customer Surveys |
|---|---|---|
| feedback form | Not ranked | #1 |
| customer support tool | Not ranked | #9 |
| customer support chatbot | Not ranked | #20 |
| business chatbot | #121 | Not ranked |
No tracked changes.
Both Snapchat Ads and Zigpoll Customer Surveys offer paid plans only. Snapchat Ads starts at Free to install; Zigpoll Customer Surveys starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
Zigpoll Customer Surveys has the higher average rating (5.0★ from 503 reviews) compared to Snapchat Ads (4.7★ from 590 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
It depends on what you're optimizing for. Snapchat Ads fits better if you prioritize broader integrations; Zigpoll Customer Surveys is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Shopify App Store marketplace. Snapchat Ads has more onboarding documentation maturity (590 reviews vs 503), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Snapchat Ads typically suits early-stage and growth-mode stores based on its review-base composition (590 reviews). Zigpoll Customer Surveys aligns more with early-stage and growth-mode stores (503 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. Snapchat Ads and Zigpoll Customer Surveys both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Zigpoll Customer Surveys" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
