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1. Listing metadata
Field-level data| BOB | SmartBot | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed |
| BOB | SmartBot | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed |
| Metric | BOB: WhatsApp Marketing + AI | SmartBot: Leading AI Chatbot |
|---|---|---|
| Rating | ★ 5.0 ★ | 4.7 ★ |
| Total reviews | 81 | ★ 458 |
| Free plan | Yes | Yes |
| Pricing | Free trial available | Free plan available |
| Built for Shopify | — | ★ Yes |
| Pricing tiers | 1 tier | ★ 4 tiers |
| Listed features | 5 | 5 |
| Featured placements | — | 1 |
| Review velocity (30d) | — | 9 new |
| Languages | 1 supported | 11 supported |
| Listed since | Oct 2023 | Aug 2023 |
BOB: WhatsApp Marketing + AI edges out SmartBot: Leading AI Chatbot on rating (5.0★ vs 4.7★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number.
Pricing entry tiers: BOB: WhatsApp Marketing + AI at Free trial available, SmartBot: Leading AI Chatbot at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
SmartBot: Leading AI Chatbot has the larger user base (458 reviews vs 81), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. BOB: WhatsApp Marketing + AI's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended by size: small/early-stage merchants who need fast install and low risk should default to BOB: WhatsApp Marketing + AI; mid-market and enterprise merchants with specific feature requirements should evaluate both — SmartBot: Leading AI Chatbot's 458-review base may include the workflow context that matches your specific use case better than BOB: WhatsApp Marketing + AI's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: BOB: WhatsApp Marketing + AI audit • SmartBot: Leading AI Chatbot audit
| Last updated | — | — |
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| Keyword | BOB | SmartBot |
|---|---|---|
| ai chat | Not ranked | #2 |
| chatbot | Not ranked | #3 |
| ai chatbot | Not ranked | #3 |
| whatsapp marketing | #13 | Not ranked |
| customer support tool | #17 | Not ranked |
Not featured in any section recently.
No tracked changes.
| Signal | BOB | SmartBot |
|---|---|---|
| Average rating | 5.0 ★ (81) | 4.7 ★ (458) |
| Rating distribution | 5— 4— 3— 2— 1— | 582% 413% 33% 21% 11% |
| Reviews · last 7 days | — | +0 |
| Reviews · last 30 days | — | +9 |
| Reviews · last 90 days | — | +35 |
No reviews yet.
Both BOB: WhatsApp Marketing + AI and SmartBot: Leading AI Chatbot offer paid plans only. BOB: WhatsApp Marketing + AI starts at Free trial available; SmartBot: Leading AI Chatbot starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
BOB: WhatsApp Marketing + AI has the higher average rating (5.0★ from 81 reviews) compared to SmartBot: Leading AI Chatbot (4.7★ from 458 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
BOB: WhatsApp Marketing + AI holds the higher average rating (5.0★ vs 4.7★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. SmartBot: Leading AI Chatbot has the deeper published review base (458 vs 81), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
BOB: WhatsApp Marketing + AI typically suits early-stage and growth-mode teams based on its published review base (81 reviews). SmartBot: Leading AI Chatbot typically suits early-stage and growth-mode teams based on its published review base (458 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
That the bot helps to answer questions the customer may have about the products or the site. They do a good job answering questions. You have to make sure that the bot works and it is a good way to help you improve your store.
Efficace et rassurant
very helpfull.
Migration support varies by app and category. BOB: WhatsApp Marketing + AI and SmartBot: Leading AI Chatbot both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from BOB: WhatsApp Marketing + AI" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
