Side-by-side comparison · 24 data points
1-click to Get a Ready AI Generated FAQ. Manage Conversations and Tickets in ONE Workspace.
| Jekka‑GPT4 for Free FAQ & Chat | Smart FAQs | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed |
Turn your FAQs into instant answers with an AI-powered search widget and chatbot.
| Metric | Jekka‑GPT4 for Free FAQ & Chat | Smart FAQs |
|---|---|---|
| Rating | 4.6 ★ | — |
| Total reviews | 7 | 0 |
| Free plan | Yes | Yes |
| Pricing | Free | Free plan available |
| Built for Shopify | — | — |
| Pricing tiers | — | 3 tiers |
| Listed features | 5 | 5 |
| Languages | 13 supported | 1 supported |
| Listed since | Dec 2023 | Feb 2026 |
Based on the data on this page, Jekka‑GPT4 for Free FAQ & Chat is the stronger choice for most Shopify App Store merchants — 4.6★ vs Smart FAQs's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing entry tiers: Jekka‑GPT4 for Free FAQ & Chat at Free, Smart FAQs at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Recommended by size: small/early-stage merchants who need fast install and low risk should default to Jekka‑GPT4 for Free FAQ & Chat; mid-market and enterprise merchants with specific feature requirements should evaluate both — Smart FAQs's 0-review base may include the workflow context that matches your specific use case better than Jekka‑GPT4 for Free FAQ & Chat's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Jekka‑GPT4 for Free FAQ & Chat audit • Smart FAQs audit
| Last updated | — | — |
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| Keyword | Jekka‑GPT4 for Free FAQ & Chat | Smart FAQs |
|---|---|---|
| automated customer support | #187 | Not ranked |
| ai faq bot | Not ranked | #188 |
| faq chatbot | Not ranked | #239 |
| chatbox | Not ranked | #239 |
| help center | #240 | Not ranked |
Both Jekka‑GPT4 for Free FAQ & Chat and Smart FAQs offer paid plans only. Jekka‑GPT4 for Free FAQ & Chat starts at Free; Smart FAQs starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
AppRanks cannot separate these two on rating, because neither publishes one. Jekka‑GPT4 for Free FAQ & Chat does carry the larger published review base (7 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. Jekka‑GPT4 for Free FAQ & Chat has the deeper published review base (7 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Jekka‑GPT4 for Free FAQ & Chat typically suits early-stage and growth-mode teams based on its published review base (7 reviews). Smart FAQs typically suits early-stage and growth-mode teams based on its published review base (0 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Jekka‑GPT4 for Free FAQ & Chat and Smart FAQs both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Smart FAQs" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
