Side-by-side comparison · 24 data points
Instantly track 15 cloud-mode events, 17 product properties & 19 user traits and into Twilio Segment
| Twilio Segment by Littledata | Grapevine Post Purchase Survey | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed |
Post purchase, NPS & attribution surveys you can query with your own AI. Unlimited responses.
| Metric | Twilio Segment by Littledata | Grapevine Post Purchase Survey |
|---|---|---|
| Rating | 4.5 ★ | ★ 5.0 ★ |
| Total reviews | 10 | ★ 219 |
| Free plan | Yes | Yes |
| Pricing | Free trial available | Free plan available |
| Built for Shopify | — | ★ Yes |
| Pricing tiers | ★ 2 tiers | 1 tier |
| Listed features | 5 | 5 |
| Featured placements | — | 2 |
| Review velocity (30d) | — | 13 new |
| Languages | 1 supported | 7 supported |
| Listed since | Apr 2019 | Aug 2017 |
Based on the data on this page, Grapevine Post Purchase Survey is the stronger choice for most Shopify App Store merchants — 5.0★ vs Twilio Segment by Littledata's 4.5★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing entry tiers: Twilio Segment by Littledata at Free trial available, Grapevine Post Purchase Survey at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Grapevine Post Purchase Survey has the larger user base (219 reviews vs 10), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Twilio Segment by Littledata's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended by size: small/early-stage merchants who need fast install and low risk should default to Grapevine Post Purchase Survey; mid-market and enterprise merchants with specific feature requirements should evaluate both — Twilio Segment by Littledata's 10-review base may include the workflow context that matches your specific use case better than Grapevine Post Purchase Survey's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Twilio Segment by Littledata audit • Grapevine Post Purchase Survey audit
| Last updated | — | — |
|---|
| Keyword | Twilio Segment by Littledata | Grapevine Post Purchase Survey |
|---|---|---|
| purchase survey | Not ranked | #1 |
| post purchase feedback surveys | Not ranked | #1 |
| post-purchase surveys | Not ranked | #1 |
| survey quiz | #239 | Not ranked |
Not featured in any section recently.
| Signal | Twilio Segment by Littledata | Grapevine Post Purchase Survey |
|---|---|---|
| Average rating | 4.5 ★ (10) | 5.0 ★ (219) |
| Rating distribution | 5— 4— 3— 2— 1— | 597% 43% 30% 20% 10% |
| Reviews · last 7 days | — | +3 |
| Reviews · last 30 days | — | +13 |
| Reviews · last 90 days | — | +29 |
No reviews yet.
Both Twilio Segment by Littledata and Grapevine Post Purchase Survey offer paid plans only. Twilio Segment by Littledata starts at Free trial available; Grapevine Post Purchase Survey starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
Grapevine Post Purchase Survey has the higher average rating (5.0★ from 219 reviews) compared to Twilio Segment by Littledata (4.5★ from 10 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Grapevine Post Purchase Survey holds the higher average rating (5.0★ vs 4.5★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. Grapevine Post Purchase Survey has the deeper published review base (219 vs 10), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Twilio Segment by Littledata typically suits early-stage and growth-mode teams based on its published review base (10 reviews). Grapevine Post Purchase Survey typically suits early-stage and growth-mode teams based on its published review base (219 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
We use Grapevine to measure NPS and gather feedback from our customers. The app works well in Shopify, is really easy to use, and offers many options at a fair price! It’s an awesome tool for gaining valuable insights about customer experience. The support is also great, Sam responds fast and helps anytime we need. Hig
This app is very user friendly. And the team is super helpful. Highly recommend it!
Works well - And fairly priced - Very Happy
This has worked great for us at a good price.
Migration support varies by app and category. Twilio Segment by Littledata and Grapevine Post Purchase Survey both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Twilio Segment by Littledata" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
