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Field-level data| Privy ‑ | TrustWILL Product Reviews App | |
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| Privy ‑ | TrustWILL Product Reviews App | |
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| Tagline | ||
| Description | ||
| Screenshots | images | images |
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TrustWILL(formerly Trustoo): collect photo&video reviews, engage customers, and build brand trust.
| Metric | Privy ‑ Email, SMS & Pop Ups | TrustWILL Product Reviews App |
|---|---|---|
| Rating | 4.5 ★ | ★ 4.9 ★ |
| Total reviews | ★ 4k | 1.4k |
| Free plan | — | ★ Yes |
| Pricing | From $24/month | ★ Free plan available |
| Built for Shopify | — | ★ Yes |
| Pricing tiers | ★ 3 tiers | 2 tiers |
| Listed features | 5 | 5 |
| Featured placements | 1 | ★ 4 |
| Languages | 4 supported | 20 supported |
| Listed since | Jun 2015 | Jan 2022 |
Based on the data on this page, TrustWILL Product Reviews App is the stronger choice for most Shopify App Store merchants — 4.9★ vs Privy ‑ Email, SMS & Pop Ups's 4.5★ is a meaningful gap that usually reflects real product or support quality differences across the user base. On pricing, TrustWILL Product Reviews App offers a free tier (Free plan available) while Privy ‑ Email, SMS & Pop Ups starts at From $24/month. The free option meaningfully reduces evaluation cost, particularly for stores at sub-1K monthly orders where the entry-paid tier can outpace the value delivered. Privy ‑ Email, SMS & Pop Ups has the larger user base (4,023 reviews vs 1,430), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. TrustWILL Product Reviews App's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to TrustWILL Product Reviews App; mid-market and enterprise merchants with specific feature requirements should evaluate both — Privy ‑ Email, SMS & Pop Ups's 4,023-review base may include the workflow context that matches your specific use case better than TrustWILL Product Reviews App's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Privy ‑ Email, SMS & Pop Ups audit • TrustWILL Product Reviews App audit
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| Keyword | Privy ‑ | TrustWILL Product Reviews App |
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| #20 | #39 | |
| forms | #238 | #207 |
| form | #239 | #211 |
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TrustWILL Product Reviews App is the cheaper option — it offers a free plan (Free plan available). Privy ‑ Email, SMS & Pop Ups starts at From $24/month. Both publish their pricing on the Shopify App Store marketplace; AppRanks mirrors what's listed on each refresh cycle.
TrustWILL Product Reviews App has the higher average rating (4.9★ from 1,430 reviews) compared to Privy ‑ Email, SMS & Pop Ups (4.5★ from 4,023 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
It depends on what you're optimizing for. Privy ‑ Email, SMS & Pop Ups fits better if you prioritize broader integrations; TrustWILL Product Reviews App is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Shopify App Store marketplace. Privy ‑ Email, SMS & Pop Ups has more onboarding documentation maturity (4,023 reviews vs 1,430), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Privy ‑ Email, SMS & Pop Ups typically suits early-stage and growth-mode stores based on its review-base composition (4,023 reviews). TrustWILL Product Reviews App aligns more with early-stage and growth-mode stores (1,430 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. Privy ‑ Email, SMS & Pop Ups and TrustWILL Product Reviews App both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from TrustWILL Product Reviews App" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
