Side-by-side comparison · 24 data points
Deliver premium post-purchase experiences—get package protection, returns and exchanges, & more
| Route ‑ Protection & Tracking | Trustway | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
| Metric | Route ‑ Protection & Tracking | Trustway: Package Protection |
|---|---|---|
| Rating | 3.9 ★ | ★ 5.0 ★ |
| Total reviews | ★ 352 | 1 |
| Free plan | Yes | Yes |
| Pricing | Free to install | Free to install |
| Built for Shopify | — | — |
| Pricing tiers | 1 tier | 1 tier |
| Listed features | ★ 5 | 4 |
| Featured placements | 1 | — |
| Languages | 1 supported | 1 supported |
| Listed since | Jan 2019 | Aug 2024 |
Based on the data on this page, Trustway: Package Protection is the stronger choice for most Shopify App Store merchants — 5.0★ vs Route ‑ Protection & Tracking's 3.9★ is a meaningful gap that usually reflects real product or support quality differences across the user base. Pricing entry tiers: Route ‑ Protection & Tracking at Free to install, Trustway: Package Protection at Free to install. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Route ‑ Protection & Tracking has the larger user base (352 reviews vs 1), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Trustway: Package Protection's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Trustway: Package Protection; mid-market and enterprise merchants with specific feature requirements should evaluate both — Route ‑ Protection & Tracking's 352-review base may include the workflow context that matches your specific use case better than Trustway: Package Protection's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Route ‑ Protection & Tracking audit • Trustway: Package Protection audit
| Keyword | Route ‑ Protection & Tracking | Trustway |
|---|---|---|
| protection returns | #4 | Not ranked |
| order tracking | #33 | Not ranked |
| customer service | Not ranked | #240 |
Not featured in any section recently.
No tracked changes.
Both Route ‑ Protection & Tracking and Trustway: Package Protection offer paid plans only. Route ‑ Protection & Tracking starts at Free to install; Trustway: Package Protection starts at Free to install. Compare the per-tier features in the Pricing section above before committing.
Trustway: Package Protection has the higher average rating (5.0★ from 1 reviews) compared to Route ‑ Protection & Tracking (3.9★ from 352 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
It depends on what you're optimizing for. Route ‑ Protection & Tracking fits better if you prioritize broader integrations; Trustway: Package Protection is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Shopify App Store marketplace. Route ‑ Protection & Tracking has more onboarding documentation maturity (352 reviews vs 1), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Route ‑ Protection & Tracking typically suits early-stage and growth-mode stores based on its review-base composition (352 reviews). Trustway: Package Protection aligns more with early-stage and growth-mode stores (1 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. Route ‑ Protection & Tracking and Trustway: Package Protection both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Trustway: Package Protection" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
