Side-by-side comparison
Create customizable forms with a Form builder, collect submissions, and automate workflows with ease
Post-purchase, exit-intent, email & SMS surveys. See how shoppers found you and why they buy.
| Metric | Rich Form Builder | Zigpoll Customer Surveys |
|---|---|---|
| Rating | 5.0 ★ | 5.0 ★ |
| Total reviews | 4 | ★ 599 |
| Free plan | Yes | Yes |
| Pricing | Free | Free plan available |
| Pricing tiers | — | 4 tiers |
| Listed features | 5 | 5 |
| Featured placements | — | 4 |
On the measured data here, Zigpoll Customer Surveys leads on more dimensions (3 vs 1). Pick Rich Form Builder if one of the points where it leads is what you need.
Built only from the Shopify App Store listing data shown on this page. AppRanks does not accept payment to influence comparisons. Read the methodology
Read each app's audit: Rich Form Builder audit • Zigpoll Customer Surveys audit
| Field | Rich Form Builder | Zigpoll Customer Surveys |
|---|---|---|
| Tagline | ||
| Listing audit | 85/100 listing audit | 88/100 listing audit |
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer |
| Languages |
|---|
| 1 supported |
| 1 supported |
| Listed since | Aug 2026 | Apr 2019 |
|---|
| Listed |
|---|
None
None
| Keyword | Rich Form Builder | Zigpoll Customer Surveys |
|---|---|---|
| product feedback | #22 | #3 |
| survey | #48 | #1 |
| forms | #31 | #176 |
Not featured in any section recently.
No tracked changes.
| Signal | Rich Form Builder | Zigpoll Customer Surveys |
|---|---|---|
| Average rating | 5.0 ★ (4) | 5.0 ★ (599) |
Review text isn't collected for this app yet (4 reviews on the marketplace).
Jason responds super fast; the app is very useful and lets you collect a huge amount of data. It's the best one on the market—I highly recommend it. It's the only one on the market that offers multilingual support.
Great survey app - extensive and thorough. I use Zigpoll for one big survey this past month to get insight into moving my product line forward and it really paid off. My customers sailed through it and answered every question. Easy to set up. Easy to get the results. I had one little misunderstanding at the end which w
Pretty straightforward to use, functionality we need is all there. Good reporting tools. The Zigpoll app is flexible and works well. Developer quick to respond and help with any questions.
Both Rich Form Builder and Zigpoll Customer Surveys offer a free plan. Rich Form Builder lists no paid plan with a published price; Zigpoll Customer Surveys lists no paid plan with a published price. Prices are as listed on the Shopify App Store; check what each tier includes in the Pricing section above.
Rich Form Builder (5.0★, 4 reviews) and Zigpoll Customer Surveys (5.0★, 599 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
AppRanks cannot separate these two on rating — both sit at 5.0★. Zigpoll Customer Surveys does carry the larger published review base (599 vs 4). Read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. AppRanks doesn't measure setup time directly; Zigpoll Customer Surveys has more published reviews to read for user-reported install experience (599 vs 4).
AppRanks cannot say which fits a larger or smaller operation — there is no store-size measurement in the Shopify App Store data. What it can show: Rich Form Builder has 4 published reviews; Zigpoll Customer Surveys has 599 published reviews. Compare plan limits and pricing tiers against your own volume.
Migration support varies by app and category. Rich Form Builder and Zigpoll Customer Surveys both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Rich Form Builder" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.