Side-by-side comparison · 24 data points
Post purchase survey and NPS to gather product insights and customer feedback with ease
| REVIEWS.io Product Reviews App | SM Post Purchase Survey & NPS | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
Collect product & company reviews, photo reviews & UGC, powered by AI analytics.
| Metric | REVIEWS.io Product Reviews App | SM Post Purchase Survey & NPS |
|---|---|---|
| Rating | 4.7 ★ | ★ 5.0 ★ |
| Total reviews | ★ 758 | 5 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Built for Shopify | — | — |
| Pricing tiers | ★ 3 tiers | 2 tiers |
| Listed features | 5 | 5 |
| Languages | 1 supported | 1 supported |
| Listed since | Aug 2014 | Jul 2023 |
SM Post Purchase Survey & NPS edges out REVIEWS.io Product Reviews App on rating (5.0★ vs 4.7★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number.
Pricing entry tiers: REVIEWS.io Product Reviews App at Free plan available, SM Post Purchase Survey & NPS at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
REVIEWS.io Product Reviews App has the larger user base (758 reviews vs 5), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. SM Post Purchase Survey & NPS's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended by size: small/early-stage merchants who need fast install and low risk should default to SM Post Purchase Survey & NPS; mid-market and enterprise merchants with specific feature requirements should evaluate both — REVIEWS.io Product Reviews App's 758-review base may include the workflow context that matches your specific use case better than SM Post Purchase Survey & NPS's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: REVIEWS.io Product Reviews App audit • SM Post Purchase Survey & NPS audit
| Keyword | REVIEWS.io Product Reviews App | SM Post Purchase Survey & NPS |
|---|---|---|
| survey | #139 | #32 |
| product feedback | #184 | #38 |
| conditional logic | #73 | #233 |
No tracked changes.
Both REVIEWS.io Product Reviews App and SM Post Purchase Survey & NPS offer paid plans only. REVIEWS.io Product Reviews App starts at Free plan available; SM Post Purchase Survey & NPS starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
SM Post Purchase Survey & NPS has the higher average rating (5.0★ from 5 reviews) compared to REVIEWS.io Product Reviews App (4.7★ from 758 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
SM Post Purchase Survey & NPS holds the higher average rating (5.0★ vs 4.7★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. REVIEWS.io Product Reviews App has the deeper published review base (758 vs 5), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
REVIEWS.io Product Reviews App typically suits early-stage and growth-mode teams based on its published review base (758 reviews). SM Post Purchase Survey & NPS typically suits early-stage and growth-mode teams based on its published review base (5 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. REVIEWS.io Product Reviews App and SM Post Purchase Survey & NPS both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from SM Post Purchase Survey & NPS" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
