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Returbo Returns & Exchanges vs バクアゲ配送（旧：返品くん）
Side-by-side comparison
Returbo Returns & Exchanges
Turn refunds into exchanges and store credit. Return portal built for European brands and carriers.
shopifyFree trial available
At a glance
| Metric | Returbo Returns & Exchanges | バクアゲ配送（旧：返品くん） |
|---|---|---|
| Rating | 5.0 ★ | — |
| Total reviews | 97 | 0 |
| Free plan | Yes | Yes |
| Pricing | Free trial available | Free |
| Pricing tiers | 4 tiers | — |
| Listed features | ★ 5 | 3 |
| Languages | 1 supported | 2 supported |
| Listed since | Jan 2023 | Mar 2021 |
AppRanks verdict
Generated from live data on this pageThe call
On the measured data here, Returbo Returns & Exchanges leads on more dimensions (3 vs 1). Pick バクアゲ配送（旧：返品くん） if one of the points where it leads is what you need.
Where Returbo Returns & Exchanges leads
- More published reviews: 97 vs 0.
- Ranks higher in Returns and exchanges: #24 vs #175 of 316.
- Lists Analytics, Compliance reports and Custom branding (+19 more) in its marketplace category features; バクアゲ配送（旧：返品くん） doesn't.
Where バクアゲ配送（旧：返品くん） leads
- Lists a free plan; Returbo Returns & Exchanges doesn't.
How this is generated
Built only from the Shopify App Store listing data shown on this page. AppRanks does not accept payment to influence comparisons. Read the methodology
Read each app's audit: Returbo Returns & Exchanges audit • バクアゲ配送（旧：返品くん） audit
1. Listing metadata
Field-level data| Field | Returbo Returns & Exchanges | バクアゲ配送（旧：返品くん） |
|---|---|---|
| Tagline | ||
| Listing audit | 89/100 listing audit | 67/100 listing audit |
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed |
2. Pricing & plans
Marketplace-listed plans · paid plans cheapest first, not matched tier-for-tierTier
Returbo Returns & Exchanges
バクアゲ配送（旧：返品くん）
Paid plans
Core
- 1 shipping carrier
- 30 returns/exchange/complaints per month
- Autogenerated returnslips
- Two languages - English + one more
- Automated variant exchanges
- Complaints attach image + comment
- Withdrawal form EU Directive 2023/2673
Plus
- 3 shipping carriers
- 200 returns/exchange/complaints per mon
- Three languages - English + two more
- Attach images & comments to returns
- One Special dealine per request type
- Customize return form
- Different return locations per carrier
- Automatic tracking of returns
Premium
- 5 shipping carriers
- 600 returns/exchange/complaints per mon
- Rule customization
- Nudge Exchanges
- Upsell and Store credit
- Cancel group discounts (eg 3 for 2)
- Proforma (international invoices)
- Custom costs
Enterprise
- Unlimited shipping carriers
- 1500 returns/exchange/complaints per mon
- Dedicated development time
- Dedicated account manager
- All in Premium
No paid plans listed
3. Features
As listed by each developerReturbo Returns & Exchanges
- Replace return emails and spreadsheets with one branded return portal
- Let customers resolve returns, exchanges and claims themselves
- Shipping labels created and tracked automatically
- Require photos and comments on every claim before it reaches your team
- Offer an exchange or store credit before the refund is ever issued
バクアゲ配送（旧：返品くん）
- 返品交換の一元管理 煩雑になりがちな返品依頼、ステータス管理、顧客対応をすべてシステム上で完結。配送トラブル対応やCS業務のコストを大幅削減
- ECカートだけなくネクストエンジンなどOMSにも対応
- 自社ルールに即した自動対応フロー・セール品は返品不可・サイズ交換はOKなど、利用規定に基づいた条件分岐を簡単に設定。お客様が迷わず手続きできるため、CS負担軽減
4. Categories & rankings
Shared categories on the same row · in-category position inlineReturbo Returns & Exchanges
バクアゲ配送（旧：返品くん）
Legal#33 of 678
—
5. Category features
Marketplace-curated features per categoryReturns and exchanges6 shared · 24 total
Only in Returbo Returns & Exchanges
- Discount codes
- Gift cards
- Gift returns
- Manual refunds
- QR codes
- Replacements
- Store credit
- Analytics
- Custom branding
- Custom policies
- Email notifications
- Multi-language
- Non-returnable items
- Return tracking
- Return windows
- Shipping labels
- SMS notifications
- Stock updates
Only in バクアゲ配送（旧：返品くん）
None
Listed by both (6)
- Automated refunds
- Exchanges
- Automated approvals
- Refund management
- Return portal
- Return reasons
Legal0 shared · 5 total
Only in Returbo Returns & Exchanges
- Compliance reports
- Data privacy
- Terms and conditions
- Multi-language
- Widget position
Only in バクアゲ配送（旧：返品くん）
None
6. Search rankings
Top 5 keywords · shared rankings prioritized| Keyword | Returbo Returns & Exchanges | バクアゲ配送（旧：返品くん） |
|---|---|---|
| returns and exchanges management | #8 | Not ranked |
| returns exchanges | #13 | Not ranked |
| returns and exchanges | #16 | Not ranked |
7. Activity in the last 90 days
Tracked changes · pricing, features, copy, screenshotsReturbo Returns & Exchanges · 2 changes
- Oct 21descriptionListing copy updated
- Aug 19descriptionListing copy updated
バクアゲ配送（旧：返品くん） · 0 changes
No tracked changes.
8. App details
Long-form descriptionReturbo Returns & Exchanges
Still running returns through your inbox and a spreadsheet? Returbo moves the whole flow into a branded portal on your store, built for high-volume brands in the Nordics and EU. Customers register returns, exchanges and claims themselves, labels from PostNord, DHL and more are generated and tracked until the item is back on your shelf. Offer an exchange or store credit before the refund is issued. EU 2023/2673 withdrawal form included. Start free and prove it on your own returns before you pay.
バクアゲ配送（旧：返品くん）
「返品くん」として親しまれてきた機能はそのままに、単なるトラブル処理ではなく、顧客満足度を高めて売上（バクアゲ）に貢献するツールとして進化しました。 なぜ、返品ツールが「バクアゲ配送」なのか？ 優れた返品体験は、顧客の信頼を生み、リピート購入を促進します。「バクアゲ配送」は、以下の機能で返品対応を効率化し、貴社の成長をサポートします。
Frequently asked
Common questions about this comparisonIs Returbo Returns & Exchanges or バクアゲ配送（旧：返品くん） cheaper?
バクアゲ配送（旧：返品くん） is cheaper to start with — it offers a free plan and Returbo Returns & Exchanges doesn't list one. Prices are as listed on the Shopify App Store; check what each tier includes in the Pricing section above.
Should I choose Returbo Returns & Exchanges or バクアゲ配送（旧：返品くん）?
AppRanks cannot separate these two on rating, because neither publishes one. Returbo Returns & Exchanges does carry the larger published review base (97 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.
Which is faster to set up, Returbo Returns & Exchanges or バクアゲ配送（旧：返品くん）?
Both apps are one-click installs from the Shopify App Store. AppRanks doesn't measure setup time directly; Returbo Returns & Exchanges has more published reviews to read for user-reported install experience (97 vs 0).
Which works better for small vs large Shopify App Store merchants?
AppRanks cannot say which fits a larger or smaller operation — there is no store-size measurement in the Shopify App Store data. What it can show: Returbo Returns & Exchanges has 97 published reviews; バクアゲ配送（旧：返品くん） has 0 published reviews. Compare plan limits and pricing tiers against your own volume.
Can I migrate data between Returbo Returns & Exchanges and バクアゲ配送（旧：返品くん）?
Migration support varies by app and category. Returbo Returns & Exchanges and バクアゲ配送（旧：返品くん） both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from バクアゲ配送（旧：返品くん）" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
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