Grapevine Post Purchase Survey vs RetentionLab

Based on the data on this page, Grapevine Post Purchase Survey is the stronger choice for most Shopify App Store merchants — 5.0★ vs RetentionLab: Reduce Churn's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

Pricing entry tiers: Grapevine Post Purchase Survey at Free trial available, RetentionLab: Reduce Churn at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.

Grapevine Post Purchase Survey has the larger user base (219 reviews vs 0), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. RetentionLab: Reduce Churn's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Recommended by size: small/early-stage merchants who need fast install and low risk should default to Grapevine Post Purchase Survey; mid-market and enterprise merchants with specific feature requirements should evaluate both — RetentionLab: Reduce Churn's 0-review base may include the workflow context that matches your specific use case better than Grapevine Post Purchase Survey's broader-but-shallower coverage.

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Is Grapevine Post Purchase Survey or RetentionLab: Reduce Churn cheaper?

Both Grapevine Post Purchase Survey and RetentionLab: Reduce Churn offer paid plans only. Grapevine Post Purchase Survey starts at Free trial available; RetentionLab: Reduce Churn starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.

Should I choose Grapevine Post Purchase Survey or RetentionLab: Reduce Churn?

AppRanks cannot separate these two on rating, because neither publishes one. Grapevine Post Purchase Survey does carry the larger published review base (219 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Grapevine Post Purchase Survey or RetentionLab: Reduce Churn?

Both apps are one-click installs from the Shopify App Store. Grapevine Post Purchase Survey has the deeper published review base (219 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Shopify App Store merchants?

Grapevine Post Purchase Survey typically suits early-stage and growth-mode teams based on its published review base (219 reviews). RetentionLab: Reduce Churn typically suits early-stage and growth-mode teams based on its published review base (0 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between Grapevine Post Purchase Survey and RetentionLab: Reduce Churn?

Migration support varies by app and category. Grapevine Post Purchase Survey and RetentionLab: Reduce Churn both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from RetentionLab: Reduce Churn" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.