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1. Listing metadata
Field-level data| DSers | Resolvia AI Helpdesk & Returns | |
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| Screenshots | images | images |
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| DSers | Resolvia AI Helpdesk & Returns | |
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| Tagline | ||
| Description | ||
| Screenshots | images | images |
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Automatisiere deinen Kundenservice und Retourenprozess in einem System. Spare Zeit und Supportkosten
| Metric | DSers: Dropship+AliExpress+AI | Resolvia AI Helpdesk & Returns |
|---|---|---|
| Rating | 4.9 ★ | ★ 5.0 ★ |
| Total reviews | ★ 5k | 11 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Built for Shopify | — | — |
| Pricing tiers | ★ 3 tiers | 1 tier |
| Listed features | 5 | 5 |
| Featured placements | 2 | — |
| Review velocity (30d) | 80 new | — |
| Languages | 6 supported | 2 supported |
| Listed since | Oct 2018 | Dec 2025 |
DSers: Dropship+AliExpress+AI and Resolvia AI Helpdesk & Returns are evenly matched on rating (4.9★ vs 5.0★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow. Pricing entry tiers: DSers: Dropship+AliExpress+AI at Free plan available, Resolvia AI Helpdesk & Returns at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. DSers: Dropship+AliExpress+AI has the larger user base (5,046 reviews vs 11), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Resolvia AI Helpdesk & Returns's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort of orders for 7-14 days before committing. The data tables below show the per-feature breakdown — for most merchants the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: DSers: Dropship+AliExpress+AI audit • Resolvia AI Helpdesk & Returns audit
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| Last updated | — | — |
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| Keyword | DSers | Resolvia AI Helpdesk & Returns |
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| ai helpdesk software | #107 | #9 |
| ai helpdesk | #113 | #15 |
| ai quiz | #92 | #236 |
Not featured in any section recently.
No tracked changes.
| Signal | DSers | Resolvia AI Helpdesk & Returns |
|---|---|---|
| Average rating | 4.9 ★ (5k) | 5.0 ★ (11) |
| Rating distribution | 598% 40% 30% 20% 11% | 5— 4— 3— 2— 1— |
| Reviews · last 7 days | +18 | — |
| Reviews · last 30 days | +80 | — |
| Reviews · last 90 days | +361 | — |
Both DSers: Dropship+AliExpress+AI and Resolvia AI Helpdesk & Returns offer paid plans only. DSers: Dropship+AliExpress+AI starts at Free plan available; Resolvia AI Helpdesk & Returns starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
DSers: Dropship+AliExpress+AI (4.9★, 5,046 reviews) and Resolvia AI Helpdesk & Returns (5.0★, 11 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
It depends on what you're optimizing for. DSers: Dropship+AliExpress+AI fits better if you prioritize broader integrations; Resolvia AI Helpdesk & Returns is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Shopify App Store marketplace. DSers: Dropship+AliExpress+AI has more onboarding documentation maturity (5,046 reviews vs 11), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
je recommande pro rapide et efficace et tres gentil !!!
It is the best service!
I've been using this app for a while now, and it's made a real difference to my business. It saves me a significant amount of time by automatically tracking orders, making fulfillment much more efficient. The app is reliable, easy to use, and has become an essential part of my daily workflow.
The person Im dealing with has been helpful getting the issue resolved , trying there best. they have been friendly and deserves a raise from all of the hard work they have been doing.
Thank you Frankie for his help, he resolve my problem very easily. THANK YOU
No reviews yet.
DSers: Dropship+AliExpress+AI typically suits established stores with steady traffic based on its review-base composition (5,046 reviews). Resolvia AI Helpdesk & Returns aligns more with early-stage and growth-mode stores (11 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. DSers: Dropship+AliExpress+AI and Resolvia AI Helpdesk & Returns both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Resolvia AI Helpdesk & Returns" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
