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1. Listing metadata
Field-level data| Kanal | Rep AI | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed |
| Kanal | Rep AI | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed |
| Metric | Kanal: WhatsApp Marketing & AI | Rep AI: AI Agent & Live Chat |
|---|---|---|
| Rating | ★ 5.0 ★ | 4.7 ★ |
| Total reviews | 96 | ★ 116 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Built for Shopify | — | — |
| Pricing tiers | 3 tiers | ★ 4 tiers |
| Listed features | 5 | 5 |
| Languages | 7 supported | 1 supported |
| Listed since | Sep 2024 | Apr 2022 |
Kanal: WhatsApp Marketing & AI edges out Rep AI: AI Agent & Live Chat on rating (5.0★ vs 4.7★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number.
Pricing entry tiers: Kanal: WhatsApp Marketing & AI at Free plan available, Rep AI: AI Agent & Live Chat at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Recommended by size: small/early-stage merchants who need fast install and low risk should default to Kanal: WhatsApp Marketing & AI; mid-market and enterprise merchants with specific feature requirements should evaluate both — Rep AI: AI Agent & Live Chat's 116-review base may include the workflow context that matches your specific use case better than Kanal: WhatsApp Marketing & AI's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Kanal: WhatsApp Marketing & AI audit • Rep AI: AI Agent & Live Chat audit
| Last updated | — | — |
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| Keyword | Kanal | Rep AI |
|---|---|---|
| conversational ai | #8 | #10 |
| email chat | #18 | #15 |
| ai chat | #44 | #12 |
| chat channels | #39 | #18 |
| chat | #31 | #30 |
Both Kanal: WhatsApp Marketing & AI and Rep AI: AI Agent & Live Chat offer paid plans only. Kanal: WhatsApp Marketing & AI starts at Free plan available; Rep AI: AI Agent & Live Chat starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
Kanal: WhatsApp Marketing & AI has the higher average rating (5.0★ from 96 reviews) compared to Rep AI: AI Agent & Live Chat (4.7★ from 116 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Kanal: WhatsApp Marketing & AI holds the higher average rating (5.0★ vs 4.7★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. Rep AI: AI Agent & Live Chat has the deeper published review base (116 vs 96), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Kanal: WhatsApp Marketing & AI typically suits early-stage and growth-mode teams based on its published review base (96 reviews). Rep AI: AI Agent & Live Chat typically suits early-stage and growth-mode teams based on its published review base (116 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Kanal: WhatsApp Marketing & AI and Rep AI: AI Agent & Live Chat both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Kanal: WhatsApp Marketing & AI" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
