Side-by-side comparison
Automated refund surveys and analytics to reduce your return rate
Turn refunds into exchanges and store credit. Return portal built for European brands and carriers.
| Metric | Refund Insights | Returbo Returns & Exchanges |
|---|---|---|
| Rating | — | 5.0 ★ |
| Total reviews | 0 | 97 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free trial available |
| Pricing tiers | — | 4 tiers |
| Listed features | 5 | 5 |
| Languages | 1 supported | 1 supported |
| Listed since |
On the measured data here, Returbo Returns & Exchanges leads on more dimensions (3 vs 1). Pick Refund Insights if one of the points where it leads is what you need.
Built only from the Shopify App Store listing data shown on this page. AppRanks does not accept payment to influence comparisons. Read the methodology
Read each app's audit: Refund Insights audit • Returbo Returns & Exchanges audit
| Field | Refund Insights | Returbo Returns & Exchanges |
|---|---|---|
| Tagline | ||
| Listing audit | 79/100 listing audit | 89/100 listing audit |
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer |
| May 2026 |
| Jan 2023 |
| Listed |
|---|
None
None
| Keyword | Refund Insights | Returbo Returns & Exchanges |
|---|---|---|
| returns and exchanges management | Not ranked | #5 |
| returns exchanges | Not ranked | #12 |
| returns and exchanges | Not ranked | #14 |
| survey quiz | #237 | Not ranked |
No tracked changes.
Refund Insights is cheaper to start with — it offers a free plan and Returbo Returns & Exchanges doesn't list one. Prices are as listed on the Shopify App Store; check what each tier includes in the Pricing section above.
AppRanks cannot separate these two on rating, because neither publishes one. Returbo Returns & Exchanges does carry the larger published review base (97 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. AppRanks doesn't measure setup time directly; Returbo Returns & Exchanges has more published reviews to read for user-reported install experience (97 vs 0).
AppRanks cannot say which fits a larger or smaller operation — there is no store-size measurement in the Shopify App Store data. What it can show: Refund Insights has 0 published reviews; Returbo Returns & Exchanges has 97 published reviews. Compare plan limits and pricing tiers against your own volume.
Migration support varies by app and category. Refund Insights and Returbo Returns & Exchanges both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Refund Insights" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.