Side-by-side comparison · 24 data points
Automate WhatsApp, Instagram, TikTok & Messenger chats to capture leads, engage customers.
| Omnichannel Chat Automation | Heartcoding Sales & Discounts | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — |
Create sale campaigns, schedule discounts and promotions fast & easy! Including free timers & labels
| Metric | Omnichannel Chat Automation | Heartcoding Sales & Discounts |
|---|---|---|
| Rating | ★ 5.0 ★ | 4.9 ★ |
| Total reviews | 1 | ★ 494 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Built for Shopify | — | ★ Yes |
| Pricing tiers | 3 tiers | 3 tiers |
| Listed features | 5 | 5 |
| Languages | 1 supported | 1 supported |
| Listed since | Jan 2024 | Jun 2019 |
Omnichannel Chat Automation and Heartcoding Sales & Discounts are evenly matched on rating (5.0★ vs 4.9★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.
Pricing entry tiers: Omnichannel Chat Automation at Free plan available, Heartcoding Sales & Discounts at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Heartcoding Sales & Discounts has the larger user base (494 reviews vs 1), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Omnichannel Chat Automation's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most merchants the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Omnichannel Chat Automation audit • Heartcoding Sales & Discounts audit
| Keyword | Omnichannel Chat Automation | Heartcoding Sales & Discounts |
|---|---|---|
| sales | Not ranked | #2 |
| sale | Not ranked | #3 |
| messenger chat | #10 | Not ranked |
| discounts | Not ranked | #14 |
| messenger | #38 | Not ranked |
Both Omnichannel Chat Automation and Heartcoding Sales & Discounts offer paid plans only. Omnichannel Chat Automation starts at Free plan available; Heartcoding Sales & Discounts starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
Omnichannel Chat Automation (5.0★, 1 reviews) and Heartcoding Sales & Discounts (4.9★, 494 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
Omnichannel Chat Automation holds the higher average rating (5.0★ vs 4.9★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. Heartcoding Sales & Discounts has the deeper published review base (494 vs 1), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Omnichannel Chat Automation typically suits early-stage and growth-mode teams based on its published review base (1 reviews). Heartcoding Sales & Discounts typically suits early-stage and growth-mode teams based on its published review base (494 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Omnichannel Chat Automation and Heartcoding Sales & Discounts both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Omnichannel Chat Automation" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
