Omnichannel Chat Automation for Shopify App Store
Omnichannel Chat Automation is the #386 ranked discount app on Shopify, with a 5.0 average rating from 1 review, with a free plan available, as of Sep 5, 2026.
Omnichannel Chat Automation is a Shopify App Store app by BJS Soft Solutions, LLC, launched January 2024. With a rating of 5.0★ from 1 reviews, it currently ranks #386 in the Discount category.
AppRanks data: Omnichannel Chat Automation ranks #386 in Discount on Shopify App Store, placing it in the top 37% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Omnichannel Chat Automation is a category-leading Shopify app with a limited review volume. It is listed in the Discount category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 1 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
- +Published by BJS Soft Solutions, LLC — established developer track record
Cons
- −Limited review base (1) — ratings can shift significantly with new feedback
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About Omnichannel Chat Automation
How Omnichannel Chat Automation works
Reflys is an Omnichannel Chat Automation & Shared Inbox platform that helps businesses automate conversations, capture leads, and drive sales across Instagram, WhatsApp, Messenger, TikTok, SMS, Email, and AI from one powerful dashboard. Whether you are a business owner, marketer, agency, eCommerce brand, or influencer, By integrating with your eCommerce platforms, Reflys automates responses, personalizes conversations, and simplifies your marketing workflows.
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Key features
- Automate your Instagram DMs, WhatsApp, Messenger, and TikTok in one dashboard.
- Build smart flows that guide users toward a purchase through AI Powered Chatbot.
- Integrate your Shopify, WooCommerce, and BigCommerce stores in one place.
- Turn comments, referral links, and automated flows into qualified leads.
- Build, test, and pivot your automation sequences with drag-and-drop interface.
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- All Basic Plan FeaturesAccess all features included in the Basic Plan.niche
- AI AnalyticsUtilize AI-driven analytics tools for actionable insights and reporting.common
- APIs and WebhooksLeverage APIs and webhooks for real-time data synchronization.
- Bulk EditingEdit multiple items at once to save time and streamline workflows.
- Cart DiscountsApply discounts at checkout to incentivize purchases.common
- Discount CodesCreate and manage discount codes to incentivize purchases.
- Percentage and Volume DiscountsApply percentage and volume discounts to incentivize purchases.common
- Discount StackingAllow customers to stack multiple discounts for greater savings.
- EditorUtilize a powerful editor for modifying and enhancing your content.
- Email AutomationAutomate your email marketing campaigns for better engagement and efficiency.niche
- Email Capture FormsGrow your email list by capturing customer emails through forms.
- Facebook Messenger IntegrationIntegrate Facebook Messenger for real-time customer communication.common
- Fixed and Flat DiscountsOffer fixed and flat discounts to enhance customer engagement.
- Integration CapabilitiesConnect your store with various third-party services seamlessly.
- ReportingGenerate and view reports on various metrics and data.niche
- Rewards RedemptionFacilitate the redemption of rewards for customers to enhance loyalty.
- Rule-Based TriggersImplement triggers based on defined rules for automated actions.
- Audience SegmentationDivide your audience into targeted segments for personalized marketing.
- Subscription ManagementEasily manage and customize customer subscriptions.
- Tagging SystemImplement a tagging system to enhance organization and searchability.common
- Template ManagementCreate and manage templates for consistent branding and messaging.common
- Tiered Pricing and DiscountsImplement tiered pricing strategies to reward bulk purchases.
- Order Tracking FeaturesProvide customers with tracking information for their orders.
- Automated CommunicationSend automated messages and responses to engage customers effectively.niche
Pricing plans
Free
|
Pro12/month
|
Most popular Business59/month
|
Category rankings
As of Sep 5, 2026- Discount#386of 1,070Top 37%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Omnichannel Chat Automation ranks for 10 keywords across Shopify App Store. Here are the top 3:
- Rank #10
- Rank #36
- Rank #104
Competitors & alternatives
Omnichannel Chat Automation doesn't have curated competitor matchups yet. Other tracked discount apps on Shopify:
Frequently asked questions
What is Omnichannel Chat Automation?
Omnichannel Chat Automation is an app for Shopify. It currently holds a 5.0-star rating from 1 merchant review, and it has been listed on the marketplace since 2024. It is listed under the Discount category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by BJS Soft Solutions, LLC.
Is Omnichannel Chat Automation free?
Omnichannel Chat Automation offers a free plan that merchants can install on Shopify without entering payment details. Paid tiers Pro, Business unlock additional features for teams that outgrow the free plan. Pricing details on this page are mirrored from the live Shopify listing and refresh on each scrape cycle.
Who uses Omnichannel Chat Automation?
Omnichannel Chat Automation is actively installed across Shopify stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Discount category on Shopify.
Where does Omnichannel Chat Automation rank on Shopify?
Omnichannel Chat Automation currently sits at position #386 in the Discount category on Shopify. That places it in the top 36% of 1,070 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does Omnichannel Chat Automation integrate with?
Omnichannel Chat Automation lists 6 integrations on its Shopify marketplace page. The most prominent are AI, Email & SMS, Facebook Messenger, Instagram, TikTok, Whatsapp. Integration data is mirrored from the live Shopify listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.