Side-by-side comparison · 24 data points
Post-purchase, pre-purchase, NPS, on-site, email and sms surveys. Tap insights with AI analytics.
| Recart | Zigpoll Customer Surveys | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
| Metric | Recart: SMS & List Growth | Zigpoll Customer Surveys |
|---|---|---|
| Rating | 4.7 ★ | ★ 5.0 ★ |
| Total reviews | 489 | ★ 503 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Built for Shopify | — | — |
| Pricing tiers | 2 tiers | ★ 4 tiers |
| Listed features | 5 | 5 |
| Featured placements | — | 3 |
| Languages | 1 supported | 1 supported |
| Listed since | Jul 2016 | Apr 2019 |
Zigpoll Customer Surveys edges out Recart: SMS & List Growth on rating (5.0★ vs 4.7★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number. Pricing entry tiers: Recart: SMS & List Growth at Free plan available, Zigpoll Customer Surveys at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Zigpoll Customer Surveys; mid-market and enterprise merchants with specific feature requirements should evaluate both — Recart: SMS & List Growth's 489-review base may include the workflow context that matches your specific use case better than Zigpoll Customer Surveys's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Recart: SMS & List Growth audit • Zigpoll Customer Surveys audit
| Keyword | Recart | Zigpoll Customer Surveys |
|---|---|---|
| feedback form | Not ranked | #1 |
| customer support tool | Not ranked | #9 |
| customer support chatbot | Not ranked | #20 |
| #74 | Not ranked | |
| messenger | #137 | Not ranked |
Not featured in any section recently.
Both Recart: SMS & List Growth and Zigpoll Customer Surveys offer paid plans only. Recart: SMS & List Growth starts at Free plan available; Zigpoll Customer Surveys starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
Zigpoll Customer Surveys has the higher average rating (5.0★ from 503 reviews) compared to Recart: SMS & List Growth (4.7★ from 489 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
It depends on what you're optimizing for. Recart: SMS & List Growth fits better if you prioritize broader integrations; Zigpoll Customer Surveys is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Shopify App Store marketplace. Zigpoll Customer Surveys has more onboarding documentation maturity (503 reviews vs 489), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Recart: SMS & List Growth typically suits early-stage and growth-mode stores based on its review-base composition (489 reviews). Zigpoll Customer Surveys aligns more with early-stage and growth-mode stores (503 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. Recart: SMS & List Growth and Zigpoll Customer Surveys both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Recart: SMS & List Growth" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
