Side-by-side comparison · 24 data points
Lighting-fast product reviews, Q&A, with deep search, media, and review requests.
| Rapid Reviews | TenChaty | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
| Metric | Rapid Reviews: Product Reviews | TenChaty: AI Chatbot+Live Chat |
|---|---|---|
| Rating | 5.0 ★ | 5.0 ★ |
| Total reviews | ★ 116 | 4 |
| Free plan | Yes | Yes |
| Pricing | Free trial available | Free plan available |
| Built for Shopify | ★ Yes | — |
| Pricing tiers | 4 tiers | 4 tiers |
| Listed features | 5 | 5 |
| Languages | 1 supported | 1 supported |
| Listed since | May 2022 | Oct 2025 |
Rapid Reviews: Product Reviews and TenChaty: AI Chatbot+Live Chat are evenly matched on rating (5.0★ vs 5.0★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.
Pricing entry tiers: Rapid Reviews: Product Reviews at Free trial available, TenChaty: AI Chatbot+Live Chat at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Rapid Reviews: Product Reviews has the larger user base (116 reviews vs 4), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. TenChaty: AI Chatbot+Live Chat's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most merchants the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Rapid Reviews: Product Reviews audit • TenChaty: AI Chatbot+Live Chat audit
| Keyword | Rapid Reviews | TenChaty |
|---|---|---|
| inbox | #49 | #100 |
Both Rapid Reviews: Product Reviews and TenChaty: AI Chatbot+Live Chat offer paid plans only. Rapid Reviews: Product Reviews starts at Free trial available; TenChaty: AI Chatbot+Live Chat starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
Rapid Reviews: Product Reviews (5.0★, 116 reviews) and TenChaty: AI Chatbot+Live Chat (5.0★, 4 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
AppRanks cannot separate these two on rating — both sit at 5.0★. Rapid Reviews: Product Reviews does carry the larger published review base (116 vs 4). Read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. Rapid Reviews: Product Reviews has the deeper published review base (116 vs 4), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Rapid Reviews: Product Reviews typically suits early-stage and growth-mode teams based on its published review base (116 reviews). TenChaty: AI Chatbot+Live Chat typically suits early-stage and growth-mode teams based on its published review base (4 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Rapid Reviews: Product Reviews and TenChaty: AI Chatbot+Live Chat both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from TenChaty: AI Chatbot+Live Chat" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
