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1. Listing metadata
Field-level data| Criteo GO | Zigpoll Customer Surveys | |
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| Description | ||
| Screenshots | images | images |
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| Last updated | — | — |
| Criteo GO | Zigpoll Customer Surveys | |
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| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
Post-purchase, pre-purchase, NPS, on-site, email and sms surveys. Tap insights with AI analytics.
| Metric | Criteo GO | Zigpoll Customer Surveys |
|---|---|---|
| Rating | 4.3 ★ | ★ 5.0 ★ |
| Total reviews | 34 | ★ 530 |
| Free plan | Yes | Yes |
| Pricing | Free to install | Free plan available |
| Built for Shopify | — | — |
| Pricing tiers | 1 tier | ★ 4 tiers |
| Listed features | 3 | ★ 5 |
| Featured placements | — | 3 |
| Review velocity (30d) | — | 13 new |
| Languages | 1 supported | 1 supported |
| Listed since | Jun 2022 | Apr 2019 |
Based on the data on this page, Zigpoll Customer Surveys is the stronger choice for most Shopify App Store merchants — 5.0★ vs Criteo GO's 4.3★ is a meaningful gap that usually reflects real product or support quality differences across the user base. Pricing entry tiers: Criteo GO at Free to install, Zigpoll Customer Surveys at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Zigpoll Customer Surveys has the larger user base (530 reviews vs 34), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Criteo GO's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Zigpoll Customer Surveys; mid-market and enterprise merchants with specific feature requirements should evaluate both — Criteo GO's 34-review base may include the workflow context that matches your specific use case better than Zigpoll Customer Surveys's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Criteo GO audit • Zigpoll Customer Surveys audit
| Keyword | Criteo GO | Zigpoll Customer Surveys |
|---|---|---|
| feedback form | Not ranked | #1 |
| survey | Not ranked | #1 |
| surveys | Not ranked | #1 |
| impact | #7 | Not ranked |
| chatbot sales | #72 | Not ranked |
Not featured in any section recently.
| Signal | Criteo GO | Zigpoll Customer Surveys |
|---|---|---|
| Average rating | 4.3 ★ (34) | 5.0 ★ (530) |
| Rating distribution | 5— 4— 3— 2— 1— | 598% 41% 30% 20% 10% |
| Reviews · last 7 days | — | +4 |
| Reviews · last 30 days | — | +13 |
| Reviews · last 90 days | — | +45 |
No reviews yet.
Both Criteo GO and Zigpoll Customer Surveys offer paid plans only. Criteo GO starts at Free to install; Zigpoll Customer Surveys starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
Zigpoll Customer Surveys has the higher average rating (5.0★ from 530 reviews) compared to Criteo GO (4.3★ from 34 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
It depends on what you're optimizing for. Criteo GO fits better if you prioritize broader integrations; Zigpoll Customer Surveys is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Shopify App Store marketplace. Zigpoll Customer Surveys has more onboarding documentation maturity (530 reviews vs 34), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Criteo GO typically suits early-stage and growth-mode stores based on its review-base composition (34 reviews). Zigpoll Customer Surveys aligns more with early-stage and growth-mode stores (530 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. Criteo GO and Zigpoll Customer Surveys both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Criteo GO" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
The best survey app and the most helpful support! We have been using the app mainly for our post purchase NPS survey for a few years now. After moving to another customer service platform that didn't have a very robust native CSAT survey capabilities, we have started into different options. ZigPoll support built the in
Zigpoll helps us easily collect feedback from our customers. The survey builder is flexible, easy to use, and the insights help us better understand our customers and improve their experience. The support team has also been responsive and helpful whenever we've had questions or needed assistance.
great app and customer service plus is very easy to use once integrated into claude especially and if any issues customer service answer within 24 hours and even fix it for you
This app has exactly what my company needed for a post-purchase questionnaire. There was functionality I needed, so I contacted support and they were able to add it in under a week. Great customer service and great app.
great survey app
