Side-by-side comparison · 24 data points
Turn window-shoppers into lasting customers with Pop Convert - the All-in-One Popup App
| Pop Convert ‑ Pop Ups, Banners | Smartreply AI Customer Service | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
SmartReply AI communicates with customers on autopilot across Social Media, chat, and email.
| Metric | Pop Convert ‑ Pop Ups, Banners | Smartreply AI Customer Service |
|---|---|---|
| Rating | 4.9 ★ | ★ 5.0 ★ |
| Total reviews | ★ 8.3k | 24 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free trial available |
| Built for Shopify | ★ Yes | — |
| Pricing tiers | 2 tiers | ★ 3 tiers |
| Listed features | 5 | 5 |
| Featured placements | 4 | — |
| Review velocity (30d) | 37 new | — |
| Languages | 1 supported | 1 supported |
| Listed since | Feb 2021 | Mar 2024 |
Pop Convert ‑ Pop Ups, Banners and Smartreply AI Customer Service are evenly matched on rating (4.9★ vs 5.0★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow. Pricing entry tiers: Pop Convert ‑ Pop Ups, Banners at Free plan available, Smartreply AI Customer Service at Free trial available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Pop Convert ‑ Pop Ups, Banners has the larger user base (8,285 reviews vs 24), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Smartreply AI Customer Service's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort of orders for 7-14 days before committing. The data tables below show the per-feature breakdown — for most merchants the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Pop Convert ‑ Pop Ups, Banners audit • Smartreply AI Customer Service audit
| Keyword | Pop Convert ‑ Pop Ups, Banners | Smartreply AI Customer Service |
|---|---|---|
| email list with | #1 | Not ranked |
| your email list | #1 | Not ranked |
| customer service | Not ranked | #1 |
| ai customer service | Not ranked | #1 |
| pop-ups | #3 | Not ranked |
Not featured in any section recently.
| Signal | Pop Convert ‑ Pop Ups, Banners | Smartreply AI Customer Service |
|---|---|---|
| Average rating | 4.9 ★ (8.3k) | 5.0 ★ (24) |
| Rating distribution | 596% 42% 31% 20% 11% | 5— 4— 3— 2— 1— |
| Reviews · last 7 days | +7 | — |
| Reviews · last 30 days | +37 | — |
| Reviews · last 90 days | +158 | — |
Both Pop Convert ‑ Pop Ups, Banners and Smartreply AI Customer Service offer paid plans only. Pop Convert ‑ Pop Ups, Banners starts at Free plan available; Smartreply AI Customer Service starts at Free trial available. Compare the per-tier features in the Pricing section above before committing.
Pop Convert ‑ Pop Ups, Banners (4.9★, 8,285 reviews) and Smartreply AI Customer Service (5.0★, 24 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
It depends on what you're optimizing for. Pop Convert ‑ Pop Ups, Banners fits better if you prioritize broader integrations; Smartreply AI Customer Service is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Shopify App Store marketplace. Pop Convert ‑ Pop Ups, Banners has more onboarding documentation maturity (8,285 reviews vs 24), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Judith is not only an amazing technical support representative who has solved my problems not just once, but many times—this applies to the entire team. You never have to wait more than a few seconds to get someone online, and they're always ready to help. I've never experienced customer support like this before.
This is the app I wish I'd known about from day one. It's robust, incredibly easy to use, and the customer service is absolutely excellent. What really stands out is the customer service. They're responsive, helpful, and genuinely invested in helping you succeed. I'm excited to dive deeper into all the features so I ca
Awesome add on app for your Shopify store! Streamlined and user friendly with great customer service.
Really great for when your just starting out as the app offers several features which would be much more expensive if using seperately on different apps. Very good customer service and Judith on the team has been very helpful
great experience
No reviews yet.
Pop Convert ‑ Pop Ups, Banners typically suits established stores with steady traffic based on its review-base composition (8,285 reviews). Smartreply AI Customer Service aligns more with early-stage and growth-mode stores (24 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. Pop Convert ‑ Pop Ups, Banners and Smartreply AI Customer Service both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Smartreply AI Customer Service" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
