Side-by-side comparison · 24 data points
Turn one-time shoppers into loyal customers with points, rewards, referrals, VIP tiers & more.
| Otter Loyalty & Rewards | Smile ポイント・ロイヤルティプログラム | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed |
Launch a loyalty program in minutes — with points, rewards, VIP tiers, referrals and more.
| Metric | Otter Loyalty & Rewards | Smile ポイント・ロイヤルティプログラム |
|---|---|---|
| Rating | 4.6 ★ | ★ 4.9 ★ |
| Total reviews | 23 | ★ 4.3k |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Built for Shopify | — | ★ Yes |
| Pricing tiers | 2 tiers | ★ 4 tiers |
| Listed features | 5 | 5 |
| Featured placements | — | 3 |
| Languages | 1 supported | 9 supported |
| Listed since | Jul 2021 | Dec 2014 |
Based on the data on this page, Smile ポイント・ロイヤルティプログラム is the stronger choice for most Shopify App Store merchants — 4.9★ vs Otter Loyalty & Rewards's 4.6★ is a meaningful gap that usually reflects real product or support quality differences across the user base. Pricing entry tiers: Otter Loyalty & Rewards at Free plan available, Smile ポイント・ロイヤルティプログラム at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Smile ポイント・ロイヤルティプログラム has the larger user base (4,310 reviews vs 23), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Otter Loyalty & Rewards's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Smile ポイント・ロイヤルティプログラム; mid-market and enterprise merchants with specific feature requirements should evaluate both — Otter Loyalty & Rewards's 23-review base may include the workflow context that matches your specific use case better than Smile ポイント・ロイヤルティプログラム's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Otter Loyalty & Rewards audit • Smile ポイント・ロイヤルティプログラム audit
| Last updated | — | — |
|---|
| Keyword | Otter Loyalty & Rewards | Smile ポイント・ロイヤルティプログラム |
|---|---|---|
| tiers | Not ranked | #1 |
| and rewards | Not ranked | #1 |
| loyalty and rewards | Not ranked | #1 |
| helpdesk software | #239 | Not ranked |
Not featured in any section recently.
No tracked changes.
Both Otter Loyalty & Rewards and Smile ポイント・ロイヤルティプログラム offer paid plans only. Otter Loyalty & Rewards starts at Free plan available; Smile ポイント・ロイヤルティプログラム starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
Smile ポイント・ロイヤルティプログラム has the higher average rating (4.9★ from 4,310 reviews) compared to Otter Loyalty & Rewards (4.6★ from 23 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
It depends on what you're optimizing for. Otter Loyalty & Rewards fits better if you prioritize broader integrations; Smile ポイント・ロイヤルティプログラム is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Shopify App Store marketplace. Smile ポイント・ロイヤルティプログラム has more onboarding documentation maturity (4,310 reviews vs 23), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Otter Loyalty & Rewards typically suits early-stage and growth-mode stores based on its review-base composition (23 reviews). Smile ポイント・ロイヤルティプログラム aligns more with early-stage and growth-mode stores (4,310 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. Otter Loyalty & Rewards and Smile ポイント・ロイヤルティプログラム both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Otter Loyalty & Rewards" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
