Side-by-side comparison · 24 data points
Orka is a Live chat to talk to your customers. Real time support and product recommendations.
| Live Chat & AI ChatGPT | SupportRetriever AI Assisted | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
Turn your contact form into a support inbox. Use order data to reply with full purchase context.
| Metric | Live Chat & AI ChatGPT : Orka | SupportRetriever AI Assisted |
|---|---|---|
| Rating | 5.0 ★ | — |
| Total reviews | 26 | 0 |
| Free plan | ★ Yes | — |
| Pricing | ★ Free plan available | $0.99/month |
| Built for Shopify | — | — |
| Pricing tiers | ★ 4 tiers | 1 tier |
| Listed features | 4 | ★ 5 |
| Languages | 1 supported | 1 supported |
| Listed since | Dec 2023 | Feb 2026 |
Based on the data on this page, Live Chat & AI ChatGPT : Orka is the stronger choice for most Shopify App Store merchants — 5.0★ vs SupportRetriever AI Assisted's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
On pricing, Live Chat & AI ChatGPT : Orka offers a free tier (Free plan available) while SupportRetriever AI Assisted starts at $0.99/month. For early-stage teams validating fit, the free-tier path lets you run the app on real workloads before committing budget.
Recommended by size: small/early-stage merchants who need fast install and low risk should default to Live Chat & AI ChatGPT : Orka; mid-market and enterprise merchants with specific feature requirements should evaluate both — SupportRetriever AI Assisted's 0-review base may include the workflow context that matches your specific use case better than Live Chat & AI ChatGPT : Orka's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Live Chat & AI ChatGPT : Orka audit • SupportRetriever AI Assisted audit
| Keyword | Live Chat & AI ChatGPT | SupportRetriever AI Assisted |
|---|---|---|
| helpdesk | #743 | #1563 |
| contact form | #76 | #206 |
| inbox | #93 | #237 |
Live Chat & AI ChatGPT : Orka is the cheaper option — it offers a free plan (Free plan available). SupportRetriever AI Assisted starts at $0.99/month. Both publish their pricing on the Shopify App Store; AppRanks mirrors what's listed on each refresh cycle.
AppRanks cannot separate these two on rating, because neither publishes one. Live Chat & AI ChatGPT : Orka does carry the larger published review base (26 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. Live Chat & AI ChatGPT : Orka has the deeper published review base (26 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Live Chat & AI ChatGPT : Orka typically suits early-stage and growth-mode teams based on its published review base (26 reviews). SupportRetriever AI Assisted typically suits early-stage and growth-mode teams based on its published review base (0 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Live Chat & AI ChatGPT : Orka and SupportRetriever AI Assisted both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from SupportRetriever AI Assisted" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
