| Metric | Omnisend Email Marketing & SMS | Retainful Email Marketing, SMS |
|---|---|---|
| Rating | ★ 4.7 ★ | 4.4 ★ |
| Total reviews | ★ 3.2k | 28 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Pricing tiers | ★ 3 tiers | 2 tiers |
| Listed features | 5 | 5 |
| Featured placements | 3 | — |
On the measured data here, Omnisend Email Marketing & SMS leads on more dimensions (4 vs 1). Pick Retainful Email Marketing, SMS if one of the points where it leads is what you need.
Built only from the Shopify App Store listing data shown on this page. AppRanks does not accept payment to influence comparisons. Read the methodology
Read each app's audit: Omnisend Email Marketing & SMS audit • Retainful Email Marketing, SMS audit
| Field | Omnisend | Retainful |
|---|---|---|
| Tagline | ||
| Listing audit | 90/100 listing audit | 89/100 listing audit |
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer |
| Languages | 1 supported | 1 supported |
|---|
| Listed since | Mar 2014 | Apr 2020 |
|---|
| Listed |
|---|
None
| Keyword | Omnisend | Retainful |
|---|---|---|
| ai product recommendation | #1 | Not ranked |
| email and sms | #2 | Not ranked |
| direct email marketing automation | #2 | Not ranked |
Not featured in any section recently.
| Signal | Omnisend | Retainful |
|---|---|---|
| Average rating | 4.7 ★ (3.2k) | 4.4 ★ (28) |
We moved from Klaviyo to Omnisend to save on costs, and the migration went smoothly. The platform is easy to use, and the support team is incredibly helpful and easy to reach. Our CSM, Kristen, has been wonderful to work with. One thing that could be improved: list cleaning comes with an extra fee. These days it’s hard
Great to setup and use.
Prompt replies, easy walk through with getting setup and answered all my questions. I couldn't ask for more. Very pleased!
Review text isn't collected for this app yet (28 reviews on the marketplace).
Both Omnisend Email Marketing & SMS and Retainful Email Marketing, SMS offer a free plan. Omnisend Email Marketing & SMS lists no paid plan with a published price; Retainful Email Marketing, SMS lists no paid plan with a published price. Prices are as listed on the Shopify App Store; check what each tier includes in the Pricing section above.
Omnisend Email Marketing & SMS has the higher average rating (4.7★ from 3,202 reviews) compared to Retainful Email Marketing, SMS (4.4★ from 28 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Omnisend Email Marketing & SMS holds the higher average rating (4.7★ vs 4.4★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. AppRanks doesn't measure setup time directly; Omnisend Email Marketing & SMS has more published reviews to read for user-reported install experience (3,202 vs 28).
AppRanks cannot say which fits a larger or smaller operation — there is no store-size measurement in the Shopify App Store data. What it can show: Omnisend Email Marketing & SMS has 3,202 published reviews; Retainful Email Marketing, SMS has 28 published reviews. Compare plan limits and pricing tiers against your own volume.
Migration support varies by app and category. Omnisend Email Marketing & SMS and Retainful Email Marketing, SMS both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Retainful Email Marketing, SMS" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
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