Side-by-side comparison · 24 data points
Grow with SMS Marketing & WhatsApp. Send campaigns, recover abandoned carts & automate alerts.
| Mercuri SMS Marketing WhatsApp | Yozo | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
| Metric | Mercuri SMS Marketing WhatsApp | Yozo: Email,SMS, CX AI Agent |
|---|---|---|
| Rating | 5.0 ★ | 5.0 ★ |
| Total reviews | ★ 16 | 10 |
| Free plan | Yes | Yes |
| Pricing | Free to install | Free plan available |
| Built for Shopify | — | — |
| Pricing tiers | 3 tiers | 3 tiers |
| Listed features | 5 | 5 |
| Featured placements | — | 1 |
| Review velocity (30d) | — | 1 new |
| Languages | 1 supported | 1 supported |
| Listed since | Dec 2023 | Jun 2024 |
Mercuri SMS Marketing WhatsApp and Yozo: Email,SMS, CX AI Agent are evenly matched on rating (5.0★ vs 5.0★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.
Pricing entry tiers: Mercuri SMS Marketing WhatsApp at Free to install, Yozo: Email,SMS, CX AI Agent at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most merchants the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Mercuri SMS Marketing WhatsApp audit • Yozo: Email,SMS, CX AI Agent audit
| Keyword | Mercuri SMS Marketing WhatsApp | Yozo |
|---|---|---|
| #62 | #26 | |
| inbox | #72 | #37 |
| whatsapp agent | #106 | #73 |
| whatsapp ai agent | #147 | #37 |
| ai agent | #178 | #9 |
Not featured in any section recently.
No tracked changes.
| Signal | Mercuri SMS Marketing WhatsApp | Yozo |
|---|---|---|
| Average rating | 5.0 ★ (16) | 5.0 ★ (10) |
| Rating distribution | 5— 4— 3— 2— 1— | 593% 40% 30% 20% 17% |
| Reviews · last 7 days | — | +0 |
| Reviews · last 30 days | — | +1 |
| Reviews · last 90 days | — | +1 |
No reviews yet.
Both Mercuri SMS Marketing WhatsApp and Yozo: Email,SMS, CX AI Agent offer paid plans only. Mercuri SMS Marketing WhatsApp starts at Free to install; Yozo: Email,SMS, CX AI Agent starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
Mercuri SMS Marketing WhatsApp (5.0★, 16 reviews) and Yozo: Email,SMS, CX AI Agent (5.0★, 10 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
AppRanks cannot separate these two on rating — both sit at 5.0★. Mercuri SMS Marketing WhatsApp does carry the larger published review base (16 vs 10). Read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. Mercuri SMS Marketing WhatsApp has the deeper published review base (16 vs 10), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Mercuri SMS Marketing WhatsApp typically suits early-stage and growth-mode teams based on its published review base (16 reviews). Yozo: Email,SMS, CX AI Agent typically suits early-stage and growth-mode teams based on its published review base (10 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
extremely neat and clean user interface. very inclusive i love it
It’s one of the most inclusive tools on Shopify. The team genuinely listens to customer feedback and is always working to improve, with new features rolling out almost every week. The team is incredibly supportive and easy to reach, which makes a huge difference. The flexibility they offer also stands out. Overall, Yoz
Yozo is honestly the perfect add-on for any Shopify website I’ve been with them from the very beginning, and I’m genuinely so happy with how much they’ve evolved and what they’ve built today. Creating email & WhatsApp campaigns is now effortless. with smart campaign recommendations that make everything feel more struct
Really like how it handles multiple things at once. products SEO + abandoned carts + chat assistant in one app = less clutter on my store and very easy to use
Migration support varies by app and category. Mercuri SMS Marketing WhatsApp and Yozo: Email,SMS, CX AI Agent both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Yozo: Email,SMS, CX AI Agent" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
