Yozo: Email,SMS, CX AI Agent for Shopify App Store
Yozo: Email,SMS, CX AI Agent is the #12 ranked sms marketing app on Shopify, with a 4.9 average rating from 14 reviews, with a free plan available, as of July 8, 2026.
Yozo: Email,SMS, CX AI Agent is a Shopify App Store app by YOZO AI TECH - FZCO, launched June 2024. With a rating of 4.9★ from 14 reviews, it currently ranks #12 in the SMS marketing category.
AppRanks data: Yozo: Email,SMS, CX AI Agent ranks #12 in SMS marketing on Shopify App Store, placing it in the top 8% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Yozo: Email,SMS, CX AI Agent is a category-leading Shopify app with a limited review volume. It is listed in the SMS marketing category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 14 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +High average rating (4.9★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
- +Published by YOZO AI TECH - FZCO — established developer track record
Cons
- −Limited review base (14) — ratings can shift significantly with new feedback
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About Yozo: Email,SMS, CX AI Agent
How Yozo: Email,SMS, CX AI Agent works
Yozo is one chat-driven AI agent that builds campaigns, flows, popups, reviews and a 24/7 support agent across all channels then unifies every reply in one inbox. Just chat. Watch it all ship.
Screenshots





Key features
- Build campaigns and flows across all channels (Email, WhatsApp & SMS)
- Captures and activates first time customers with popups
- AI chat agent on site, IG, Messenger & WhatsApp that learns your store in mins
- Auto-collect & embed reviews on autopilot
- Unified inbox for site chat, IG, Messenger & WhatsApp, All in one place
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- Abandoned Cart RecoveryAutomatically follow up with customers who leave items in their cart.Niche
- A/B TestingRun experiments to compare variations and optimize user experience.
- AI GenerationGenerate content and responses using advanced AI algorithms.Niche
- AnalyticsAccess and analyze data to gain insights into your business performance.Common
- APIs and WebhooksLeverage APIs and webhooks for real-time data synchronization.Niche
- Audience SegmentsDefine and manage specific audience segments for targeted outreach.
- Automated Email CampaignsSend automated email campaigns to nurture leads and drive conversions.
- Back-In-Stock AlertsNotify customers when out-of-stock products are available again.Niche
- Birthday Message AutomationSend automated birthday messages to customers on their special day.
- Browse Abandonment TrackingTrack users who leave without purchasing and engage them later.
- Bulk EditingEdit multiple items at once to save time and streamline workflows.Niche
- Bulk MessagingSend messages to multiple recipients at once for efficient communication.Niche
- Cart Abandonment EmailsAutomatically send emails to remind customers about their abandoned carts.
- Cart RecoveryRecover lost sales by reminding customers of their abandoned carts.Common
- Checkout ProcessStreamline the checkout process to enhance customer experience and reduce cart abandonment.Common
- Checkout EmailsSend emails related to the checkout process to enhance customer experience.
- Checkout TrackingMonitor the checkout process to identify drop-off points.
- Compliance ManagementManage and ensure adherence to various legal and regulatory standards.
- Consent CollectionCollect user consent for data processing and compliance.
- Conversion Metrics TrackingTrack and analyze conversion metrics to optimize performance.
- Custom CampaignsCreate tailored marketing campaigns to engage your audience effectively.
- Custom FontsUse and manage custom fonts to enhance your design.
- Custom Sender IDSet a personalized sender ID for your email communications.
- Data Import and ExportEasily import and export data in bulk for efficient management.Niche
- Discount CodesCreate and manage discount codes to incentivize purchases.
- Percentage and Volume DiscountsApply percentage and volume discounts to incentivize purchases.Common
- Drip CampaignsAutomate a series of emails to nurture leads over time with drip campaigns.
- EditorUtilize a powerful editor for modifying and enhancing your content.
- Email AutomationAutomate your email marketing campaigns for better engagement and efficiency.Niche
- Email Capture FormsGrow your email list by capturing customer emails through forms.
- Email Domain ManagementManage and configure your email domains for better deliverability.
- Exit-Intent PopupsCapture visitor attention with popups when they intend to leave your site.
- Follow-Up EmailsAutomate follow-up emails to engage customers and drive repeat business.
- Geolocation ServicesUtilize geolocation to enhance customer experiences and location-based services.
- Insights and TipsReceive actionable insights and tips to improve your store's performance.
- LocalizationAdapt your content and offerings to different languages and regions.
- Email NewslettersCreate and send newsletters to keep customers informed and engaged.
- Opt-InEnable users to consent to receive communications and marketing materials.
- Order Confirmation MessagesSend automated messages confirming customer orders after purchase.
- Order TrackingTrack orders efficiently with integrated order tracking features.Common
- Payment RemindersSend reminders to customers for upcoming payments or invoices.
- Personalized MessagingSend tailored messages and campaigns to engage customers effectively.
- Custom Pop-UpsCreate targeted pop-ups for promotions, reviews, and discounts to engage visitors.
- Price Drop AlertsNotify users when prices drop on items they are interested in.
- Product RecommendationsProvide personalized product recommendations to boost sales.Common
- Product ReviewsEnable customers to leave reviews for products they purchase.
- Promotional CampaignsRun various promotional campaigns to boost sales and attract customers.Niche
- Push NotificationsDeliver real-time updates and alerts directly to users' devices.Common
- Real-Time AnalyticsAnalyze data as it happens for immediate insights.Niche
- ReportingGenerate and view reports on various metrics and data.Common
- Review Request AutomationSend and manage requests for feedback and reviews.Common
- Rewards RedemptionFacilitate the redemption of rewards for customers to enhance loyalty.
- Rule-Based TriggersImplement triggers based on defined rules for automated actions.Common
- Scheduled MessagesPlan and send messages at specific times to your audience.
- Audience SegmentationDivide your audience into targeted segments for personalized marketing.
- SMS Capture ListCollect and manage a list of SMS subscribers for marketing.
- SMS Marketing CampaignsCreate and manage targeted SMS marketing campaigns.
- Subscription RenewalsAutomate the renewal process for customer subscriptions.
- Tagging SystemImplement a tagging system to enhance organization and searchability.Common
- Customer Targeting FeaturesUtilize targeting options to reach specific customer demographics effectively.
- Template ManagementCreate and manage templates for consistent branding and messaging.Niche
- Order Tracking FeaturesProvide customers with tracking information for their orders.Niche
- Translation ServicesTranslate your store content into different languages.Niche
- Unlimited FormsCreate and manage an unlimited number of forms for data collection.
- Upsell and Cross-Sell EmailsSend targeted emails to encourage customers to purchase additional products.
- Welcome EmailsSend personalized welcome emails to new customers after sign-up.
- Welcome MessagesSend personalized welcome messages to new customers to enhance engagement.Common
- Win-Back CampaignsRe-engage lapsed customers with targeted win-back campaigns.
- Win-Back EmailsSend targeted emails to re-engage customers who haven't purchased recently.
- Email Marketing AutomationAutomate your email marketing campaigns to reach customers effectively.Niche
- Shared Inbox SolutionCollaborate with your team using a shared inbox for better communication.Differentiator
Pricing plans
Free
|
Starter50/month
|
Most popular Growth150/month
|
Category rankings
As of Jul 8, 2026- SMS marketing#12of 168Top 8%
- Email marketing#25of 331Top 8%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Yozo: Email,SMS, CX AI Agent ranks for 35 keywords across Shopify App Store. Here are the top 3:
- Rank #6
- Rank #9
- 3.and smsRank #14
Competitors & alternatives
Yozo: Email,SMS, CX AI Agentdoesn't have curated competitor matchups yet. Other tracked sms marketing apps on Shopify:
Frequently asked questions
What is Yozo: Email,SMS, CX AI Agent?
Yozo: Email,SMS, CX AI Agent is an app for Shopify. It currently holds a 4.9-star rating from 14 merchant reviews, and it has been listed on the marketplace since 2024. It is listed under the SMS marketing category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by YOZO AI TECH - FZCO.
Is Yozo: Email,SMS, CX AI Agent free?
Yozo: Email,SMS, CX AI Agent offers a free plan that merchants can install on Shopify without entering payment details. Paid tiers Starter, Growth unlock additional features for teams that outgrow the free plan. Pricing details on this page are mirrored from the live Shopify listing and refresh on each scrape cycle.
Who uses Yozo: Email,SMS, CX AI Agent?
Yozo: Email,SMS, CX AI Agent is actively installed across Shopify stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the SMS marketing category on Shopify.
Where does Yozo: Email,SMS, CX AI Agent rank on Shopify?
Yozo: Email,SMS, CX AI Agent currently sits at position #12 in the SMS marketing category on Shopify. That places it in the top 7% of 168 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.