Side-by-side comparison52% listing overlap (weighted overlap of the two listings' categories, features, keywords and description text)
| Metric | Mailchimp Email SMS Marketing | Privy ‑ Email, SMS & Pop Ups |
|---|---|---|
| Rating | ★ 4.8 ★ | 4.5 ★ |
| Total reviews | 1.6k | ★ 4.2k |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Pricing tiers | ★ 4 tiers | 3 tiers |
| Listed features | 5 | 5 |
| Featured placements | 3 | — |
On the measured data here, Mailchimp Email SMS Marketing leads on more dimensions (4 vs 1). Pick Privy if one of the points where it leads is what you need.
Built only from the Shopify App Store listing data shown on this page. AppRanks does not accept payment to influence comparisons. Read the methodology
Read each app's audit: Mailchimp Email SMS Marketing audit • Privy ‑ Email, SMS & Pop Ups audit
| Field | Mailchimp | Privy ‑ |
|---|---|---|
| Tagline | ||
| Listing audit | 91/100 listing audit | 57/100 listing audit |
| Screenshots | images | images |
| Languages | — | |
| Platforms | ||
| Developer |
| Review velocity (30d) | ★ 59 new | 0 new |
|---|
| Languages | 5 supported | — |
|---|
| Listed since | Nov 2018 | — |
|---|
| Listed | — |
|---|
None
| Keyword | Mailchimp | Privy ‑ |
|---|---|---|
| sms marketing | #3 | Not ranked |
| sms and email marketing campaigns | #3 | Not ranked |
| email and sms marketing integration | #4 | Not ranked |
| email pop | Not ranked | #4 |
| email sms | Not ranked | #9 |
Not featured in any section recently.
| Signal | Mailchimp | Privy ‑ |
|---|---|---|
| Average rating | 4.8 ★ (1.6k) | 4.5 ★ (4.2k) |
| Rating distribution | 594% 44% 31% 20% 11% | 572% 46% 33% 24% 115% |
| Reviews · last 7 days | +12 | +0 |
| Reviews · last 30 days | +59 | +0 |
| Reviews · last 90 days | +201 | +0 |
Great support by SEPH in the chat :-)
Love the app and the connection to my shop in Shopify. I had great help froom the support assistant Lance who helped me fix an issue, and made by exprience seamless.
I was surprised to get live help from a person right away at 11 pm! I appreciate the help from Mary, who was ready and willing to help with a small issue. Very nice to not have to jump through chatbot hoops to connect with a person! Thank you, Mary!
Mailchimp Email SMS Marketing is cheaper to start with — it offers a free plan and Privy ‑ Email, SMS & Pop Ups doesn't list one. Prices are as listed on the Shopify App Store; check what each tier includes in the Pricing section above.
Mailchimp Email SMS Marketing has the higher average rating (4.8★ from 1,554 reviews) compared to Privy ‑ Email, SMS & Pop Ups (4.5★ from 4,209 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Mailchimp Email SMS Marketing holds the higher average rating (4.8★ vs 4.5★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. AppRanks doesn't measure setup time directly; Privy ‑ Email, SMS & Pop Ups has more published reviews to read for user-reported install experience (4,209 vs 1,554).
AppRanks cannot say which fits a larger or smaller operation — there is no store-size measurement in the Shopify App Store data. What it can show: Mailchimp Email SMS Marketing has 1,554 published reviews; Privy ‑ Email, SMS & Pop Ups has 4,209 published reviews. Compare plan limits and pricing tiers against your own volume.
Migration support varies by app and category. Mailchimp Email SMS Marketing and Privy ‑ Email, SMS & Pop Ups both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Mailchimp Email SMS Marketing" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
None
We've been using this several years and it has worked well. Recently ran into an issue where the customer tags weren't syncing. MARZ on chat support was very helpful and resolved the problem plus gave me things to try in case I have an issue in the future.
We've had a great experience using Privy to grow our email list and improve customer engagement. The pop-up builder is easy to use, and setting up campaigns like welcome discounts, exit intent offers, and abandoned cart recovery was surprisingly straightforward. We also appreciate having email, SMS, and popups in one p
I originally signed up for a monthly plan of $15 to create a pop-up. Without knowing, I have been charged $45 monthly for my users which don't have anything to do with the use of the app. This is absolutely absurd.
Excelente servicio.
Super available and ready to help with expertise..AND... it's a real person on the other end! The best.
Responsive & friendly customer support! Jose was fantastic and got me the answers I needed quickly.