LiveChat vs CWILL Order Tracking

Based on the data on this page, CWILL Order Tracking is the stronger choice for most Shopify App Store merchants — 5.0★ vs LiveChat: AI live chat by Text's 4.4★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

Pricing entry tiers: LiveChat: AI live chat by Text at Free trial available, CWILL Order Tracking at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.

CWILL Order Tracking has the larger user base (3,148 reviews vs 49), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. LiveChat: AI live chat by Text's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Recommended by size: small/early-stage merchants who need fast install and low risk should default to CWILL Order Tracking; mid-market and enterprise merchants with specific feature requirements should evaluate both — LiveChat: AI live chat by Text's 49-review base may include the workflow context that matches your specific use case better than CWILL Order Tracking's broader-but-shallower coverage.

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Is LiveChat: AI live chat by Text or CWILL Order Tracking cheaper?

Both LiveChat: AI live chat by Text and CWILL Order Tracking offer paid plans only. LiveChat: AI live chat by Text starts at Free trial available; CWILL Order Tracking starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.

Which has better reviews, LiveChat: AI live chat by Text or CWILL Order Tracking?

CWILL Order Tracking has the higher average rating (5.0★ from 3,148 reviews) compared to LiveChat: AI live chat by Text (4.4★ from 49 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose LiveChat: AI live chat by Text or CWILL Order Tracking?

CWILL Order Tracking holds the higher average rating (5.0★ vs 4.4★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, LiveChat: AI live chat by Text or CWILL Order Tracking?

Both apps are one-click installs from the Shopify App Store. CWILL Order Tracking has the deeper published review base (3,148 vs 49), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Shopify App Store merchants?

LiveChat: AI live chat by Text typically suits early-stage and growth-mode teams based on its published review base (49 reviews). CWILL Order Tracking typically suits early-stage and growth-mode teams based on its published review base (3,148 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.