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1. Listing metadata
Field-level data| Listrak | TrustShop | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed |
| Listrak | TrustShop | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed |
| Metric | Listrak: Email, SMS & Identity | TrustShop: Product Reviews |
|---|---|---|
| Rating | ★ 5.0 ★ | 4.9 ★ |
| Total reviews | 23 | ★ 356 |
| Free plan | Yes | Yes |
| Pricing | Free to install | Free plan available |
| Built for Shopify | — | ★ Yes |
| Pricing tiers | 1 tier | ★ 3 tiers |
| Listed features | 5 | 5 |
| Featured placements | — | 2 |
| Languages | 1 supported | 14 supported |
| Listed since | Aug 2020 | Nov 2023 |
Listrak: Email, SMS & Identity and TrustShop: Product Reviews are evenly matched on rating (5.0★ vs 4.9★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.
Pricing entry tiers: Listrak: Email, SMS & Identity at Free to install, TrustShop: Product Reviews at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
TrustShop: Product Reviews has the larger user base (356 reviews vs 23), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Listrak: Email, SMS & Identity's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most merchants the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Listrak: Email, SMS & Identity audit • TrustShop: Product Reviews audit
| Last updated | — | — |
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| Keyword | Listrak | TrustShop |
|---|---|---|
| #82 | #34 |
Not featured in any section recently.
No tracked changes.
Both Listrak: Email, SMS & Identity and TrustShop: Product Reviews offer paid plans only. Listrak: Email, SMS & Identity starts at Free to install; TrustShop: Product Reviews starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
Listrak: Email, SMS & Identity (5.0★, 23 reviews) and TrustShop: Product Reviews (4.9★, 356 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
Listrak: Email, SMS & Identity holds the higher average rating (5.0★ vs 4.9★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. TrustShop: Product Reviews has the deeper published review base (356 vs 23), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Listrak: Email, SMS & Identity typically suits early-stage and growth-mode teams based on its published review base (23 reviews). TrustShop: Product Reviews typically suits early-stage and growth-mode teams based on its published review base (356 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Listrak: Email, SMS & Identity and TrustShop: Product Reviews both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Listrak: Email, SMS & Identity" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
