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1. Listing metadata
Field-level data| Listrak | Mergn | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
| Listrak | Mergn | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
| Metric | Listrak: Email, SMS & Identity | Mergn: Email, SMS & WhatsApp |
|---|---|---|
| Rating | 5.0 ★ | 5.0 ★ |
| Total reviews | ★ 23 | 22 |
| Free plan | Yes | Yes |
| Pricing | Free to install | Free to install |
| Built for Shopify | — | — |
| Pricing tiers | 1 tier | — |
| Listed features | 5 | 5 |
| Languages | 1 supported | 1 supported |
| Listed since | Aug 2020 | Aug 2024 |
Listrak: Email, SMS & Identity and Mergn: Email, SMS & WhatsApp are evenly matched on rating (5.0★ vs 5.0★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.
Pricing entry tiers: Listrak: Email, SMS & Identity at Free to install, Mergn: Email, SMS & WhatsApp at Free to install. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most merchants the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Listrak: Email, SMS & Identity audit • Mergn: Email, SMS & WhatsApp audit
| Keyword | Listrak | Mergn |
|---|---|---|
| email sms | #24 | #7 |
| #8217 | #39 |
Both Listrak: Email, SMS & Identity and Mergn: Email, SMS & WhatsApp offer paid plans only. Listrak: Email, SMS & Identity starts at Free to install; Mergn: Email, SMS & WhatsApp starts at Free to install. Compare the per-tier features in the Pricing section above before committing.
Listrak: Email, SMS & Identity (5.0★, 23 reviews) and Mergn: Email, SMS & WhatsApp (5.0★, 22 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
AppRanks cannot separate these two on rating — both sit at 5.0★. Listrak: Email, SMS & Identity does carry the larger published review base (23 vs 22). Read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. Listrak: Email, SMS & Identity has the deeper published review base (23 vs 22), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Listrak: Email, SMS & Identity typically suits early-stage and growth-mode teams based on its published review base (23 reviews). Mergn: Email, SMS & WhatsApp typically suits early-stage and growth-mode teams based on its published review base (22 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Listrak: Email, SMS & Identity and Mergn: Email, SMS & WhatsApp both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Mergn: Email, SMS & WhatsApp" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
