Mergn: Email, SMS & WhatsApp is the #18 ranked sms marketing app on Shopify, with a 5.0 average rating from 22 reviews, with a free plan available, as of July 9, 2026.
Mergn: Email, SMS & WhatsApp is a Shopify App Store app by Mergn, launched August 2024. With a rating of 5.0★ from 22 reviews, it currently ranks #18 in the SMS marketing category.
AppRanks data: Mergn: Email, SMS & WhatsApp ranks #18 in SMS marketing on Shopify App Store, placing it in the top 11% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Mergn: Email, SMS & WhatsApp is a category-leading Shopify app with a limited review volume. It is listed in the SMS marketing category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 22 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
- +Published by Mergn — established developer track record
Cons
- −Limited review base (22) — ratings can shift significantly with new feedback
Looking to switch from Mergn: Email, SMS & WhatsApp?
See Mergn: Email, SMS & WhatsApp's alternatives ranked by audit score, rating, and review velocity.
About Mergn: Email, SMS & WhatsApp
How Mergn: Email, SMS & WhatsApp works
Mergn helps Shopify merchants boost retention and drive repeat purchases through journeys and multi-channel campaigns, engaging customers at the right moments. Its strength is active engagement, letting brands run personalized journeys across email, SMS, WhatsApp, and push notifications to build habits and encourage reorders. Mergn provides detailed analytics for journeys and campaigns, while behavioral and website insights inform campaigns, turning interactions into meaningful actions.
Screenshots
Key features
- Customer Segmentation: Drag‑and‑drop to group customers by behavior & purchases.
- Targeted Campaigns: Launch one‑off, recurring, or behavior-driven campaigns.
- Automated Journeys: Personalized flows with incentives and smart reminders.
- Real-Time Analytics & Reporting: Track conversions, ROI, revenue, & performance.
- Seamless custom integrations to unlock more possibilities.
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- Abandoned Cart RecoveryAutomatically follow up with customers who leave items in their cart.Common
- A/B TestingRun experiments to compare variations and optimize user experience.Common
- AnalyticsAccess and analyze data to gain insights into your business performance.Common
- APIs and WebhooksLeverage APIs and webhooks for real-time data synchronization.Common
- Audience SegmentsDefine and manage specific audience segments for targeted outreach.Common
- Automated Email CampaignsSend automated email campaigns to nurture leads and drive conversions.table-stakes
- Back-In-Stock AlertsNotify customers when out-of-stock products are available again.Differentiator
- Browse Abandonment TrackingTrack users who leave without purchasing and engage them later.Differentiator
- Bulk EditingEdit multiple items at once to save time and streamline workflows.Common
- Bulk MessagingSend messages to multiple recipients at once for efficient communication.Common
- Cart Abandonment EmailsAutomatically send emails to remind customers about their abandoned carts.Differentiator
- Cart RecoveryRecover lost sales by reminding customers of their abandoned carts.Common
- Checkout ProcessStreamline the checkout process to enhance customer experience and reduce cart abandonment.Common
- Checkout EmailsSend emails related to the checkout process to enhance customer experience.Differentiator
- Checkout TrackingMonitor the checkout process to identify drop-off points.Common
- Conversion Metrics TrackingTrack and analyze conversion metrics to optimize performance.Common
- Custom CampaignsCreate tailored marketing campaigns to engage your audience effectively.Common
- Custom Sender IDSet a personalized sender ID for your email communications.Niche
- Data Import and ExportEasily import and export data in bulk for efficient management.Common
- Discount CodesCreate and manage discount codes to incentivize purchases.Common
- Percentage and Volume DiscountsApply percentage and volume discounts to incentivize purchases.Common
- Drip CampaignsAutomate a series of emails to nurture leads over time with drip campaigns.Differentiator
- EditorUtilize a powerful editor for modifying and enhancing your content.Common
- Email AutomationAutomate your email marketing campaigns for better engagement and efficiency.table-stakes
- Email Capture FormsGrow your email list by capturing customer emails through forms.Differentiator
- Email Domain ManagementManage and configure your email domains for better deliverability.Differentiator
- Exit-Intent PopupsCapture visitor attention with popups when they intend to leave your site.Common
- Follow-Up EmailsAutomate follow-up emails to engage customers and drive repeat business.Common
- Email NewslettersCreate and send newsletters to keep customers informed and engaged.Common
- Opt-InEnable users to consent to receive communications and marketing materials.Common
- Order Confirmation MessagesSend automated messages confirming customer orders after purchase.Common
- Personalized MessagingSend tailored messages and campaigns to engage customers effectively.Common
- Custom Pop-UpsCreate targeted pop-ups for promotions, reviews, and discounts to engage visitors.Common
- Price Drop AlertsNotify users when prices drop on items they are interested in.Differentiator
- Product RecommendationsProvide personalized product recommendations to boost sales.Common
- Product ReviewsEnable customers to leave reviews for products they purchase.Common
- Promotional CampaignsRun various promotional campaigns to boost sales and attract customers.Common
- Push NotificationsDeliver real-time updates and alerts directly to users' devices.Common
- Real-Time AnalyticsAnalyze data as it happens for immediate insights.Common
- ReportingGenerate and view reports on various metrics and data.Common
- Review Request AutomationSend and manage requests for feedback and reviews.Common
- Rewards RedemptionFacilitate the redemption of rewards for customers to enhance loyalty.Common
- Rule-Based TriggersImplement triggers based on defined rules for automated actions.Common
- Scheduled MessagesPlan and send messages at specific times to your audience.Common
- Audience SegmentationDivide your audience into targeted segments for personalized marketing.Common
- SMS Capture ListCollect and manage a list of SMS subscribers for marketing.Common
- SMS Marketing CampaignsCreate and manage targeted SMS marketing campaigns.Differentiator
- Subscription ManagementEasily manage and customize customer subscriptions.Common
- Customer Targeting FeaturesUtilize targeting options to reach specific customer demographics effectively.Common
- Template ManagementCreate and manage templates for consistent branding and messaging.Common
- Order Tracking FeaturesProvide customers with tracking information for their orders.Common
- Win-Back CampaignsRe-engage lapsed customers with targeted win-back campaigns.Common
- Win-Back EmailsSend targeted emails to re-engage customers who haven't purchased recently.Common
- Detailed AnalyticsAccess detailed analytics for a thorough understanding of your data.
- WhatsApp CampaignsCreate and manage marketing campaigns directly through WhatsApp.
Category rankings
As of Jul 9, 2026- SMS marketing#18of 169Top 11%
- Email marketing#28of 331Top 9%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Mergn: Email, SMS & WhatsApp ranks for 18 keywords across Shopify App Store. Here are the top 3:
- Rank #4
- Rank #8
- Rank #12
Competitors & alternatives
Mergn: Email, SMS & WhatsAppdoesn't have curated competitor matchups yet. Other tracked sms marketing apps on Shopify:
Frequently asked questions
What is Mergn: Email, SMS & WhatsApp?
Mergn: Email, SMS & WhatsApp is an app for Shopify. It currently holds a 5.0-star rating from 22 merchant reviews, and it has been listed on the marketplace since 2024. It is listed under the SMS marketing category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Mergn.
Is Mergn: Email, SMS & WhatsApp free?
Mergn: Email, SMS & WhatsApp offers a free plan that merchants can install on Shopify without entering payment details. Pricing details on this page are mirrored from the live Shopify listing and refresh on each scrape cycle.
Who uses Mergn: Email, SMS & WhatsApp?
Mergn: Email, SMS & WhatsApp is actively installed across Shopify stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the SMS marketing category on Shopify.
Where does Mergn: Email, SMS & WhatsApp rank on Shopify?
Mergn: Email, SMS & WhatsApp currently sits at position #18 in the SMS marketing category on Shopify. That places it in the top 11% of 169 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.